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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What to do After a Fire

8/19/2022 (Permalink)

Dealing with fire damage is devastating and costly. You want to save everything you can, but some items you should throw away immediately because they’re not worth the health risk. Be wary of:

  • Food
  • Cosmetics
  • Medications
  • Clothing/Bedding

For the least risk, it is recommended to discard all the above, but there are some things you can look for to see if any are salvageable.

Food and Beverages

All food and drink sitting out or in permeable containers should be discarded. Even if the items were not in direct contact with the fire or smoke, exposure to high heat and the hazardous chemicals that heat triggers can make anything exposed dangerous. Even food in sealed containers can be affected by the chemicals on those jars and cans reacting to the high heat. The only foods with a shot at being safe are the items in the refrigerator, but before trying to save them, make sure the following is true:

  • The food is still cold, and food in the freezer still has ice crystals
  • There is no smell of smoke inside
  • No soot is visible anywhere inside
  • The food has no visible damage or weird odors

Cosmetics and Medications

Since these are in direct contact with skin or are ingested, it is equally important to make sure they do not show any signs of damage. You should throw away any exposed cosmetics or medications immediately. Anything warped or covered in soot or fire extinguisher dust should be tossed as well.

Clothes and Bedding

Clothes and bedding are probably the most salvageable of all these items. Anything that is not burnt can often be saved after professional cleaning, but remember these come in direct contact with your skin and the skin of your loved ones. Take proper care to get them disinfected and be especially wary of any clothing or blankets for babies or young children.

Always make safety the priority. If you are ever in doubt about any items, it is better to throw away than test your luck. While they may be expensive to replace initially, preventing health concerns will save both heartache and money later.

What to Do If You Don't Have Flood Insurance After a Flood

8/19/2022 (Permalink)

Homeowners insurance policies typically exclude damage caused by flooding. Residents of flood-prone areas should obtain a separate flood insurance policy, otherwise they will have to pay for damage restoration out of pocket or obtain relief through a federal program. Here are four types of assistance that may be available through the Federal Emergency Management Agency.

1. Transitional Sheltering and Temporary Housing

After the president declares a federal disaster area, Transitional Sheltering Assistance can lower the cost of staying in a hotel during the days or weeks immediately following a disaster. Homeowners can also seek Temporary Housing Assistance for a period of one month up to 18 months.

2. Grants for Cleanup and Restoration

A homeowner may want to apply for a grant to fund the restoration of a residence located on a flood plane. Grants can be used for repairing structural damage or replacing other losses.

3. Repair and Replacement Assistance

If the location of your home is declared a federal disaster area, you may be eligible for a one-time payment for Repair and Replacement Assistance. This option will not cover the costs of flood damage, and is intended to supplement a flood insurance policy.

4. Low-Interest Loans

It may be possible to obtain loans that have low interest rates to finance residential flood damage repairs. These loans are usually capped at $200,000 for a primary residence and $40,000 for property including renters' losses. Annual interest rates may be as low as 1.75 percent for a 30-year period.

After a federal declaration of emergency, homeowners may benefit from these and other services administered by FEMA. If you obtain flood insurance, you should seek an estimate from storm and water damage restoration experts and make a claim. Professional cleanup and rebuilding services can reduce the likelihood that secondary damage will result from primary flood damage at a residence.

What Is a Flood Cut and Why Is It Necessary?

8/19/2022 (Permalink)

If you have experienced flooding in your commercial building, it may be necessary for the restoration company to perform a flood cut. This is probably an unfamiliar term for most business owners, so this guide will provide a brief explanation of what it is and why it is done.

What a Flood Cut Is

When a water restoration company like SERVPRO of Lake Geneva needs to cut the drywall in your building, this is called a flood cut. The reason this is called a flood cut is that the cut is made 12-18 inches above where the flood damage stops. It is done to facilitate drywall tear-out. A flood cut may be performed in a variety of situations:

  • Wall has been touched by sewage water
  • Damage is too severe to save the wall
  • It isn't practical to dry out the wall without removing sections

When a Flood Cut Is Necessary

Flooding sometimes causes sewer lines to back up which can lead to your building being exposed to contamination. A wall that has been contaminated by sewage can not be salvaged because the materials may contain harmful bacteria or pathogens. Additionally, a flood cut needs to be performed on walls that contain insulation, because insulation can not be dried out and still function properly as insulation.

Situations That Do Not Require a Flood Cut

If the water that damaged the wall was from a clean source, such as a pipe leak, and there is no insulation, the restoration company may be able to salvage the wall by using an injection system to dry out the inside of the wall without cutting the drywall. Most restoration companies will make every effort to salvage as much property as possible.
When a building has been damaged by flooding, restoration services will work with you to attempt to salvage your property. However, in some instances, a flood cut will need to be made to properly restore the function of your building.

Commercial Restoration Cleaning

8/16/2022 (Permalink)

Commercial Restoration Cleaning, it is our specialty at SERVPRO of Lake Geneva.  If you have had a water damage or a fire event happen or even storm damage; your equipment might not be how it used to be and instead of throwing it away, we want to help you restore it!  It takes time and money for a new one, so instead of waiting to place the order and wait for the new equipment to come, we want to speed up the process where we are able to and save you time and money!  Even if it is something obscure that you are unsure about, we are always willing to come out to your commercial property and take a look.  Give us a call to schedule an appointment today. 262-248-7588

Dryer Fires

8/16/2022 (Permalink)

Clogged vents, ducts, and filters are the primary causes of dryer fires. Usually, this is a result of a buildup of lint, but can certainly be caused by an accumulation of dirt, grass, or anything else that remains after the washing process. 

In addition to the lint filter, the outside vent can also become clogged, which prevents airflow and potentially leads to hazardous conditions. Again, this could be a result of lint making its way through the duct and collecting on the screen. However, it can also become obstructed by pesky birds, insect nests, or rodent nests. 

How to prevent dryer fires:

1. Make sure it's properly installed

2. Clean lint screen after each use

3. Clean the vent and duct

4. Replace ducts

5. Have your dryer routinely inspected

6. Make sure you are using your dryer correctly

When Storms or Floods hit, SERVPRO of Lake Geneva is ready!

8/8/2022 (Permalink)

SERVPRO of Lake Geneva specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

We can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 2,000 Franchises across North America and elite Disaster Recovery Teams that are strategically located throughout the Country.

Have Storm or Flood Damage? Call Us Today 262-248-7588.

The 3 Basics Categories of Water

8/8/2022 (Permalink)

The 3 Basic Categories of Water

Category 1: White/Clean Water
The water stems from a clean source and poses no substantial risk from contact, ingestion, or inhalation. However, it can develop in another category if it comes into contact with other surfaces or materials. Typically, Category 1 water will evolve into Category 2 after 24 hours if left untreated.

Category 2: Grey Water
Grey water is contaminated water that doesn’t contain sewage. It may still contain some contaminates and has the potential to cause illness if contacted or ingested. It may contain potentially dangerous levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Grey water can arise from sources such as a sink, washing machine, or the shower. Grey water can be used on your lawn or garden but if left unattended for 48 hours it can become Category 3.

Category 3: Black Water
Black water contains sewage or has encountered fecal matter. It is grossly contaminated and may contain pathogenic bacteria or other harmful agents. Such water sources may carry silt, organic matter, pesticides, metals, or toxic organic substances.

Time and temperature can also affect the quality of water and change its category.

*Refer to the IICRC S500 for complete definitions. 

SERVPRO of Lake Geneva  is equipped and ready to handle any water situation. Please call anytime 262-248-7588

Tips for Heavy Rainfall

8/8/2022 (Permalink)

Heavy rainfall can cause damage to your property, here are a few tips to get you through the season with hopefully minimal damage.

Home and Business Tips

  • Look into purchasing flood insurance. Call your insurance agent make sure flood insurance is right for you.
  • Install rain gutters and other drainage systems. Clean out rain gutters frequently, proper water flow will direct water away from your property.
  • Fix any leaks ASAP, a small leak can quickly turn into something greater.
  • Extra roof protection. You can spend a bit more to install a rubber roof underlay, a waterproof barrier that goes under the shingles and protects the roof from water intrusion. This will also help with insulation in the wintertime.

Rainy Driving Tips

  • Don’t use cruise control. This feature works great in dry conditions, but when used in wet conditions, the chance of losing control of the vehicle can increase, as you will have less control over the vehicle.
  • Slow down and leave room in front of you. Slowing down during wet weather driving can be critical to reducing a car’s chance of hydroplaning, when the tires rise up on a film of water.
  • Posted speed limits are the recommended speed during ideal conditions. Do not feel pressured to drive at the posted limit during a rainstorm, but do not drive too slowly either. As other drivers may have to make dangerous maneuvers to avoid you.

Commercial Water Damage

7/28/2022 (Permalink)

When speaking with local business owners and property managers in regards to potential water damage situations, the knee-jerk reaction is to picture a massive storm, flooding offices, and shutting down businesses for days to weeks. 


However commercial water damage can happen all year but is usually focused in the fringe seasons, when the weather switched from hot to cold and vice-versa, and it can drastically affect the operation of your business. Here are some of usual culprits of water damage to commercial buildings. 
  

  1. Faulty sprinkler systems 

Some offices and retail buildings still have old and outdated sprinkler systems that work together with fire protection systems. When a fire happens, these sprinklers are very useful in limiting damage, but they can also cause commercial flood damage if they are defective or in need of replacement.

2. Damaged equipmen

This cause of commercial water damage is more common in businesses that use appliances and equipment that make use of water, such as restaurants. If the appliance fails and sends water throughout your building, you will face a water emergency. This can be extra damaging if it occurs after hours and is left alone for long periods of time.
 
3. Broken pipes and plumbing 

Just like in a house, if the plumbing system in your property fails water damage could be the result. Bursting pipes are a regular occurrence in Calgary with our fluctuating weather patterns that can result in pipes freezing and thawing out rapidly.
 
4. Sewer Backups  

One last cause of commercial water damage that often catches business owners by surprise, is the sewer backup. Should the sewer or sump pump to your building back up or become damaged it can result in Black Water rising into your building. Contaminated Black Water can cause adverse health effects and ruin products and office furnishings. SERVPRO of Lake Geneva has certified IICRC technicians that specialize with this type of water damage.
 
If your business has suffered commercial water damage, SERVPRO of Lake Geneva will get you and your business back up and running again. Call us anytime at (262) 248-7588!

We are Cleaning Experts

7/27/2022 (Permalink)

SERVPRO is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training
We are prepared to clean and disinfect your home or business, according to guidelines set forth by the Federal Government. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. . Examples would include counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces likely to fall under the PHAC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Lake Geneva, 262-248-7588]

Kitchen is the Most Common Spot for a Fire

7/22/2022 (Permalink)

The heart of the home, kitchens are also the most common spot in the house for fires to start. Specifically, unattended cooking is the leading cause of kitchen fires and fire-related injuries.

These man-made fires are also easily preventable: Keep an eye on the stove, oven, and other appliances like toaster ovens, and move combustible items away from the stove. Never leave the kitchen when you’re working with high heat during preparations like frying, boiling, or broiling—fires need only seconds to go from a small flame to an out-of-control blaze.

A few more tips for safe cooking:

  • If someone else can’t watch things while you step away for a bathroom break or to help the kids, turn off the cooking appliance while you’re in the other room.
  • Turn off the stove and all appliances once you’re done cooking.
  • Keep everything off hot surfaces. Pay close attention to where you set dish towels or hot pads. Designate a spot, like a hook, to practice putting them back between each use.
  • Careful with what you are wearing to prevent singeing you clothing.
  • Do not heat your home with your oven.
  • Keep a  Fire extinguisher handy in case of fire. Water will only spread oil or grease and feed the flames.

Summer Storms

6/29/2022 (Permalink)

Summer storms are not rare in Wisconsin.  Some of those storms can be very severe with the threat of heavy rain, hail and tornadoes. With severe storms come flooding, power outages, and wind or hail damage.

These storms bring with them inches of rain in a short time frame. These types of summer storms are the perfect kindling for flash floods. These storms also bring with them the very real possibility of doing damage to your home or business.


Floods happen, and if our statistics are to be believed, they happen more than any other type of residential or commercial loss. The vast majority of calls we get involve water in some capacity and this is no different in the summer. When these freak storms blow through, many people are not prepared and therefore experience flooding and other water damage.


Luckily, SERVPRO of Lake Geneva is equipped for such instances. With years of experience of drying out homes and businesses, we should be the very first call you make when summer decides to get weird and start dumping water on your home or business.

Wildfires

6/20/2022 (Permalink)

Wisconsin is most known as “America’s Dairyland” and is particularly famous for its beer and cheese. One of the scarier things that can occur in Wisconsin are wildfires. As far back as the late1700s, large fires – Not particularly hot or destructive, but spacious ones- moved across Wisconsin every few years.  Some of the more notable ones were German Road, Cottonville, Crystal Lake and the most largest known one in Wisconsin the Peshtigo Fire. 


Sometimes these fires make their way into suburban areas. Houses are burned to the ground, businesses are scorched and production comes to a halt, and (worst of all) lives are put on hold or sometimes lost altogether.


Fire damage is easily the worst type of loss a person can endure. Water may leave marks, mold requires cutting walls, but fire can destroy property entirely. When this happens, more than just belongings are lost. Memories, time, and a sense of safety also go up in flames.
If your home or business is affected by a fire, give SERVPRO of Lake Geneva a call. With our experience and attention to detail, we can help ease the pain that comes from a fire. We carefully inventory your belongings to assist insurance companies, we haul away wreckage, and we deodorize and reconstruct homes and businesses.


While it may be a long time before things get back to normal, rest assured: If SERVPRO is on the job, you are in good hands.

National Response

4/6/2022 (Permalink)

With over 1,700 franchises in the U.S. and Canada, SERVPRO® truly does stretch from sea to shining sea. Out of those franchises, over 400 are large loss response teams – these teams are able to handle $100,000 or more in damage, so you can rest assured that your building is in good hands. Our Large Loss Response teams have extra equipment, staff members, and training that allow them to mobilize all over the United States whenever disaster strikes. These team work together during hurricanes, tornadoes, polar vortexes, floods, and much more to ensure that everything looks “Like it never even happened.”

Additionally, there are more than 10 Extreme Response Teams within SERVPRO® who are ready to head out at a moment’s notice. These teams are often made up of multiple Large Loss Response Teams, and they are the highest tier of disaster response at SERVPRO®. These teams can handle losses of $500,000 or more and are strategically placed around America so that they can act quickly when they are called into action.

With so many SERVPRO® franchises, Large Loss Response Teams, and Extreme Response Teams around America, it is easy to see why we are a leader in the restoration industry. No matter where you are in the U.S., we can be there very quickly to help get your property back to normal.

SERVPRO of Lake Geneva is always here for you!

3/16/2022 (Permalink)

Choosing a restoration company to come into your home can be a difficult decision to make.  You may not be familiarized with what work needs to be completed and how much man power it will require to complete. SERVPRO of Lake Geneva gives you peace of mind by finishing any project we are assigned from beginning to end. Rather than having to hire multiple companies to repair multiple types of damages, we do the work for you. Having more than 30 years of experience we are one of the most highly respected and sought after companies for restoration, a reputation we hold dear to us. With a full staff of over 30 employees, we are able to be on call and ready to assist our customer base any time of day or night on any day of the year. Disasters can come in many forms. From fire, water, mold and trauma we have the capabilities you help in every scenario. With top of the line equipment and a crew of highly trained individuals which have been meticulously selected through a vigorous application process, we only offer the very best in commercial and residential repair. Our staff will explain which steps we are taking to assess the damages and what is needed for repairs. You will never feel left out of the construction process, as we keep in constant contact for any questions you may have. When disaster strikes, you can count on us to be there for you!

The Importance of taking action to prevent commercial losses

3/2/2022 (Permalink)

Commercial losses on a large scale can come quickly and carry a heavy price tag. Something as simple as a leaky roof or a drippy pipe can cause thousands in reconstructive damages and repairs. As some disasters are natural there is little that can be done to prevent injury to your building or to have an exact plan in place for preventative measures. On the other hand, there are many steps that can be implemented ahead of time that can greatly reduce the amount of time needed to recover.

  • Most importantly is to have an emergency plan on hand and constructed ahead of time to refer to in case disaster strikes. This should include the contact information for your nearest SERVPRO facility, as we can help assess and repair commercial damages on large and small scales on any type of disaster you may be facing.
  • Know where all vital power sources and water sources are located in your facility. This includes your main water shut off valve and circuit breakers as cutting these off can be major contributors to salvaging your property.
  • Have all vital insurance and business information prepared in an emergency folder for easy and swift access to prevent the delay of repairs and to expedite the time it takes to start the repairs.

These are just a few steps that can be taken to lessen the difficulties you may experience after Commercial building loss. SERVPRO of Lake Geneva is just a call away and is here for you should you need us.

Hiring Multiple people to repair multiple types of damage? No need for that! Call SERVPRO of Lake Geneva!

3/2/2022 (Permalink)

Choosing a restoration company to come into your home can be a difficult decision to make.  You may not be familiarized with what work needs to be completed and how much man power it will require to complete. SERVPRO of Lake Geneva gives you peace of mind by finishing any project we are assigned from beginning to end. Rather than having to hire multiple companies to repair multiple types of damages, we do the work for you. Having more than 30 years of experience we are one of the most highly respected and sought after companies for restoration, a reputation we hold dear to us. With a full staff of over 30 employees, we are able to be on call and ready to assist our customer base any time of day or night on any day of the year. Disasters can come in many forms. From fire, water, mold and trauma we have the capabilities you help in every scenario. With top of the line equipment and a crew of highly trained individuals which have been meticulously selected through a vigorous application process, we only offer the very best in commercial and residential repair. Our staff will explain which steps we are taking to assess the damages and what is needed for repairs. You will never feel left out of the construction process, as we keep in constant contact for any questions you may have. When disaster strikes, you can count on us to be there for you.

Damaging effects from storms

2/1/2022 (Permalink)

Storms can produce many damaging effects from high winds and heavy rainfall, to lightning strikes and flooding. Each carries its own destructive properties. Lightning strikes can be the ignition source to starting devastating fires and heavy rains could possibly produce dangerous flood waters. Some storm cells can increase in intensity and produce even stronger fronts such as tornadoes. It is important to consider each possibility and prepare for anything Mother Nature may throw at you. SERVPRO of Lake Geneva has the ability and experience to mitigate and repair any effects storm damage may incur. From fallen trees that destroy your roof to basements flooded with unsanitary water, we clean it all. The longer time passes after disaster strikes, the higher the price tag will be. Call us today at 262-248-7588.

When extreme and violent weather strikes

2/1/2022 (Permalink)

Extreme and violent weather can unfortunately happen when we least expect it. Heavy rains or strong winds have the capability of causing thousands in damages. Once the storm is over and it is safe to walk the grounds, you may notice cosmetic issues such as patio furniture that has been knocked over. But you must take a closer inspection of the areas that matter most and can result in more costly repairs. Ensure windows are intact with no cracks, damaged frames or broken panes. Look for any shingles that may have been lost during heavy winds. Clogged gutters can also be an issue to focus on. Check to ensure no items had gotten lodged during the storm. Lastly inspect to be sure that your siding, paint or brick exterior shows no signs of wear, as each is susceptible to high velocity storm fronts. By doing these steps soon after storm damages occur can save you time and money and may avoid further problems.

When unwarted water damage strikes

2/1/2022 (Permalink)

When unwanted water seeps into places it doesn’t belong, it brings numerous issues along that can make matters worse. Water damage can become more serious as the problem goes undetected or unaddressed. Not only does water damage spread, it also becomes significantly at risk of mold formation in a short amount of time. Unfortunately, water damage isn’t always apparent. Our skilled technicians at SERVPRO of Lake Geneva are equipped with infrared sensors which can detect temperature changes within the walls. But what are the signs to notice before you give us a ring? Here are 4 signs of impending water damage.

Do you hear what I hear? : Most of us are familiar with the sounds our homes make. From the rushing water of the plumbing systems, to creaking floorboards in the hallways, they become less alarming as time goes by. What you need to pay attention to are the different or unfamiliar sounds your home may be making. From a slow drip to flowing water, be aware of the sounds around you, they may indicate a larger problem.

What stinks? : When moisture comes in contact in dark places, a distinct scent of mildew is sure to follow. Trust your nose and follow it to the source. Early detection may help you prevent a huge mold infestation on top of the water damages.

From a puddle to a pool: Have you noticed unexplainable pools of water? Any puddles that keep reappearing after you’ve cleaned them? Chances are you are facing a leak somewhere in the area.

Cold Abode: Moisture and water tend to zap a home of heat, as it draws it in to evaporate. If your home is difficult to heat or your walls are cold to the touch, it may be an indication of moisture within.

When water damage presents itself unexpectedly, give us a call day or night and we will be there to make things right!

Our response to water damage

2/1/2022 (Permalink)

Last year the National Flood Insurance Program reported that 25% of claims related to flood insurance were in areas where there was low to moderate risk of flooding.  Homeowners and renters insurance does not typically cover flood damage.

SERVPRO of Lake Geneva will respond immediately to your emergency.  We specialize in flooding and storm damage restoration, the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home back to normal quickly. 

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated

Have Storm or Flood Damage?

Call SERVPRO of Lake Geneva at 262-248-7588

Why SERVPRO of Lake Geneva?

2/1/2022 (Permalink)

SERVPRO of Lake Geneva specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Lake Geneva can also mitigate mold and mildew from your home or business. On top of that, we also provide a whole host of residential and commercial cleaning services—anything from carpet and upholstery cleaning, to vandalism and crime scene cleanup, to COVID-safe commercial cleaning.

"Like it never even happened."  These five words are so much more than our company tagline at SERVPRO—they define what every one of our thousands of locally owned and operated teams do every day. From air duct cleaning to water damage restoration, there are several ways and reasons why your neighborhood SERVPRO of Lake Geneva is the only one to call at 262-248-7588 if you need us for complete cleaning and restoration services.

Why SERVPRO?

2/1/2022 (Permalink)

If you’re in need of disaster repair SERVPRO of Lake Geneva’s team is here to help. Each and every one of our professionals are highly trained in property restoration to better serve our community. From initial and ongoing corporate training to regular e-training and continuing education classes, you can trust that your SERVPRO Professionals have the knowledge and experience to handle your disaster, no matter the size.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the governing body that sets the standards for the cleaning and restoration industries. All members of the SERVPRO team study IICRC standards and best practices to know how to restore damaged properties correctly. The certifications include:

Applied Microbial Remediation Technician (AMRT):This course covers mold and sewage remediation techniques and how to perform the proper procedures in the field to keep all workers and occupants safe.

Applied Structural Drying Technician (ASD):Through this training, technicians learn how to dry water-damaged structures safely and efficiently.

Carpet Cleaning Technician (CCT):This course covers pre-inspection, fabric identification, cleaning chemicals and equipment, and proper cleaning techniques.

Fire and Smoke Restoration Technician (FSRT):Through this training, technicians learn about smoke and fire damage, job planning, equipment, odor concepts, and practical cleaning procedures in fire and smoke settings.

Odor Control Technician (OCT):This course covers odor control, odor causes, and deodorization techniques.

Upholstery and Fabric Cleaning Technician (UFT):Throughout this training, technicians go over fiber identifications and upholstery cleaning methods.

Water Damage Restoration Technician (WRT):During this course, trainees learn about the concepts of water damage, its effects in different settings, and procedures to deal with water losses, sewer backflows, and contamination.

At SERVPRO, we understand that having the knowledge and training to handle an array of damages and disasters is crucial to meeting and exceeding the needs of our customers when the restoration is required. Our extensive SERVPRO training program includes the following:

  • IICRC Training
  • Employee Certification Training:This voluntary, self-paced program allows our professionals to learn more about crew training, fire restoration, carpet and upholstery cleaning, and mold mitigation.
  • Initial Franchise Training:This 15-day hands-on course at our training facility allows new franchise owners to master topics such as fire restoration and mold mitigation.
  • e-Learnings:Through this web-based training, team members can stay up-to-date on industry standards and professional quality.
  • Continuing Education Classes:These programs are designed for insurance agents, adjusters, real estate professionals, and franchise staff to learn more about emergency mitigation.

National Fire Protection Association

1/6/2022 (Permalink)

According to the National Fire Protection Association (NFPA), a fire department located somewhere in the United States responds to a fire every 24 seconds. Furthermore, it’s estimated that fires each year account for more than $25.5 billion in direct property damage costs. Let’s take a closer look at how SERVPRO Lake Geneva can help you cleanup and recover from a devastating fire, water, mold, storm or commercial property damage event.

Inspection and Damage Assessment for Fires

After our initial outreach and emergency contact with a customer, our team comes to the property to carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action that we will follow throughout the remaining steps of the restoration process.

Cleaning and Sanitizing Fire Damage

Once we have created a plan for your property restoration project, our team gets geared up and ready to clean, sanitize, and disinfect all of the restorable items and structures that have been damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Your Choice for Commercial Restoration Success

Restoration is the final (and most important) step in our process in getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. This process uses multiple types of equipment and can take as long as it’s needed for the damage to be completely remediated.

Sticking With the Team at SERVPRO for Your Commercial Restoration Project

Whether you’ve experienced fire, water, mold, storm or commercial property damage, SERVPRO Lake Geneva should always be your choice to restore your property back to its original condition. If you’d like to speak with a specialist on our team today, make sure to call us 24/7 at (262)-248-7588 so that we can understand your unique situation.

The Importance of Smoke Detectors

1/6/2022 (Permalink)

Smoking materials, including cigarettes, pipes, and cigars, are the cause of starting more than 17,000 home structure fires reported to U.S. fire departments every year! Fires from cigarettes and smoking materials cause nearly 1,000 deaths and 3,000 injuries each year in the U.S., according to the National Fire Protection Association. Find out what you need to know about keeping your home and family safe from smoking hazards in your home.

Smoking Hazards

Smoke is a mixture of heated particles and gases, and it’s impossible to predict its exact make up. The items burned, the temperatures reached, and the amount of oxygen available all play a part in determining the type of smoke produced. While smoke may seem to dissipate quickly, the quick cooling of the particles leave a film and odor able to penetrate the contents of a building, and its structure.

The Importance of Smoke Detectors

Smoke detectors allow people to get up see what’s going on. Most the time when we have a fatal fire, there is not a working smoke detector. It’s important to have a safety plan that prepares you to think about where that fire is and how you’re going to get away from it, or get out of the house.

As the seasons change over into the next one, make sure to take the time to change out the batteries in your smoke detectors and test them as well. You don’t want to be in the position where you’re not able to detect massive amounts of smoke in your home until it’s too late.

Smoke Damage

Smoke damage is the physical damage caused by smoke that’s generated by a fire, not the damage caused by the fire itself. Smoke doesn’t destroy items like fire does, it just coats them with soot and a foul smelling odor.

Smoke damage is also a major health risk, whether it’s the result of a full on house fire or a localized fire that was contained to one room. During smoke inhalation, you have more carbon monoxide in your lungs which prohibits oxygen into your body.

Getting your Home Back After a Fire

No matter how a home fire occurs, it can be devastating for a homeowner to shoulder. If you are a smoker or live with a smoker, make sure to practice safe smoking habits to deter the onset of a home fire. If a home fire still arises, make sure to call SERVPRO Lake Geneva at (262) 248-7588 for a complete fire restoration consultation that helps get your home back into pre-fire condition.

Commercial Water Damage

1/6/2022 (Permalink)

Time is money. And in the world of commercial water damage restoration, this adage is particularly pertinent. Specifically, when your business property is affected by water damage, you may have to relocate or temporarily close your doors. The time that is taken to complete these processes results in a loss of revenue and no business owner wants to suffer from a cut in his bottom line. Obtaining professional commercial water damage restoration services from a company like SERVPRO can help restore your property efficiently and economically. In saving you time, we can also save your business money. Here are some of the services we can utilize to make it all happen:

The Property Assessment. When the SERVPRO Lake Geneva professionals come out to your commercial property, the first step we'll do is a thorough assessment of the exterior and interior of the building. This evaluation will help us determine the scope of the water damage, whether from a burst pipe or a flood. Once we complete the assessment, we'll be able to develop a clear, customized action plan for remediation work.

Drying Work. Water removal begins upon reaching an agreement. A fundamental aspect of water damage restoration is drying your property quickly to minimize secondary water damage. The initial impact of ruin will mount as wicking and water absorption continue. Our industry leading professionals make use of cutting edge equipment to complete this task. Some of the equipment we'll use includes water pumps (truck mounted, portable, and ridable), sump pumps, water vacuums, air movers and dehumidifiers. It is immensely important that this work is completed as quickly as possible because pooling water creates the ideal breeding ground for mold growth. These fungi can stain and damage porous materials such as drywall and carpeting as well as cause health effects.

Other Services. Ancillary services may be required for successful water damage restoration. SERVPRO customizes specific treatments depending on the circumstances relating to your commercial property.
• content restoration, document drying
• mold remediation
• deodorization
• sanitation
• odor removal
• smoke removal
• vent cleaning
• air duct cleaning

Call SERVPRO Lake Geneva (262-248-7588) For Excellent, Effective Commercial Water Damage Restoration .As a top notch IICRC-certified restoration firm, the professionals of SERVPRO are experienced and skilled in providing commercial business owners with expedient, powerful water damage restoration services. Our technicians are skilled in expediting each component of the restoration process, including identification of moisture sources, containing damages, evaluating mold growth, drying structural materials, and safely removing contaminated items. We offer SERVPRO's Disaster Recovery Team for major water damaging events, yet we respond swiftly to your local water removal need. Let's get your business back in business "Like it never even happened."

Let's Talk about Water Damage

9/13/2021 (Permalink)

Picture this: You finish a successful day at your business, lock up your building and head home for the night. You come back the next morning, ready for the day only to discover that your building is flooded from a broken pipe. Your floor, walls and most of inventory inside are damaged. This is a nightmare scenario for a business owner. And unfortunately, it’s an all too common one.

According to industry estimates, more than 14,000 people in the U.S. experience a water damage emergency at home or at work each day. Many of these emergencies occur in a similar pattern to the scenario we described above: burst pipes, leaky toilets, and faulty water heaters.

Here are our top four tips for protecting your business from water damage.

  1. Monitor your appliances that use water.  It’s not uncommon for modern offices to have kitchens with dishwashers or fridges with ice makers. Make sure that the hose connections to any water-using appliances you have installed at your business are secure. You’ll also want to make sure that you’re following the regular maintenance schedule for those appliances.
  2. Keep an eye on your pipes.  Leaky pipes can be one the biggest sources of damage for a business. If you notice a leak, investigate it immediately before it becomes a larger problem with a much heftier price tag. Plumbing systems are also prone to stoppages and clogs, which can result in overflowing appliances, sinks, or toilets.
  3. Maintain your HVAC system.  When the heat gets a little too much to take, we all turn to our air conditioning systems to keep our employees cool. Make sure you have a friendly relationship with your local HVAC contractor will help keep air conditioner drain lines clear of sediment that can clog the line.
  4. Keep the roof over your head.  One of the biggest sources of water damage can come from a faulty roof. Missing, deteriorated, or damaged roofing materials can allow water to enter and damage ceilings or the interior of your business. If you notice a problem with the roof, address it immediately.

When you own your own business, you want to do everything in your power to protect it. If you’re concerned about guarding your business  against water damage, contact your independent agent to review your business insurance policy to make sure that your property limits are adequate. Your agent can also help you determine whether or not flood insurance would be advisable for your location.

Is your business prepared?

8/16/2021 (Permalink)

Do you know all of the damagers that may come up when owning your own business?  When you least expect it a property damage could happen in a multitude of ways.  Being able to prevent damages from occurring is a way to control inclement situations from arising. Protect your business from thieves by providing good lighting to the surrounding area. Secure your windows and entryways with well fitted materials such as metal or solid core wood. Protect yourself against electrical surges with power surge technology, when direct lightning hits during a storm, storm cells can cause damages. Be sure to unplug any appliances if you feel there is a potential of one occurring. Water damage is another avenue that can cause thousands in repair. Consider installing a water detection system to alert you to early water intrusion. Be sure to avoid pipes freezing by keeping your thermostat set to a minimum of 64 degrees. Always be sure to purchase and maintain your insurance coverage. If damages occur from neglect, there is a very real chance you could be stuck with a hefty bill. 

In the event of a loss if you need assistance please contact our office at 262-248-7588.  Our staff is on call 24/7 365 days a year.

Kitchen Grease Fire

8/16/2021 (Permalink)

The kitchen is the heart of the home. It is a universal meeting point to converse while rummaging for a snack and is an essential part of any household. So it should be no wonder to know that nearly 41 percent of fires originate in the kitchen area. Multiple factors can play into the dangers of in home fires, many of which we overlook. We will be going through a list of steps to take when confronted with a grease fire and how to practice the proper techniques to either get the fire under control, or remove yourself from the home and to seek help.

Once a fire ignites:

  • The most immediate approach you can take is to smother the flames with a cooking lid or cookie sheet. Leave on flame until it has been extinguished and the surface has cooled.
  • Immediately turn off the heat source
  • Baking Soda or Salt are the only two kitchen ingredients to be used when putting out a grease fire. Never use flour or any other substance to extinguish flames as they can make the fire worse.
  • If all else has failed and the fire is still manageable, use a fire extinguisher to control situation.

NEVER USE WATER TO PUT OUT GREASE FIRE FLAMES. Do not attempt to move burning items outside.

If all else fails:

  • If you cannot get the flames smothered it is imperative to immediately vacate the home and seek help. Kitchen fires can spread very quickly leaving you vulnerable and reduces your points of exit.
  • Close all doors behind you as you leave as it can help contain the spread of the flames.
  • Call 911 immediately from a safe distance.
  • Never under any circumstances reenter your home while fire is in progress.
  • Always have a current evacuation plan composed for your family to know which route is best to safely leave in the case of an emergency.

Home fire loss makes for a long process of recovery as well as the possibility of losing precious items that cannot be replaced. These simple steps and help you prevent disaster from striking and keep your family safe.

Fast Response to the Storm

7/23/2021 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage.

SERVPRO of Lake Geneva specializes in storm and flood damage restoration.  Our crews are highly trained to the standards of the IICRC and we use specialized equipment to dry out your property to its pre-storm condition.

Faster Response

Our crews are able to respond quickly since we are locally owned and operated.   A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lake Geneva and Walworth County we are prepared to handle a large storm or flooding disaster. We can access equipment and personnel from a network of more than 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.  We are here to help you weather the storm.

Have Storm or Flood Damage? Call Us Today 

262-248-7588

Why to Call SERVPRO for a sewage loss

7/23/2021 (Permalink)

Sewage Loss When your home has a sewage loss.

WHY YOU SHOULD LEAVE YOUR SEWAGE CLEANUP TO THE PROS

When there’s sewage water in your basement or bathroom, your first instinct might be to get a start on the issue as quickly as possible. After all, no one wants sewage in their home, and the harmful effects of backed-up sewage are extremely dangerous.

When you notice sewage flooding in your home, you should contact SERVPRO of Lake Geneva for immediate cleanup and removal. Taking on the removal process can be dangerous to your health, home, and money.

HOME DETERIORATION

SERVPRO of Lake Geneva has professional staff to help with sewage cleanup services.  We will also save your home from becoming severely damaged from the back-up. Your walls, furniture, and flooring are only a few components that may start deteriorating almost immediately during a flooding. In order to promptly and sufficiently remove the water and sewage from your home and prevent permanent damage, you’re going to need special tools and equipment.

SERVPRO of Lake Geneva has professional restoration experts that have access to the tools and equipment necessary for immediate water removal. By leaving the cleanup to the pros, you’ll be better able to save your home and furniture from severe damage. You’ll also save yourself from spending hundreds of dollars replacing lost furniture and replacing damaged materials.

CHOOSE PROFESSIONAL ASSISTANCE

If you’re in need of a restoration team you can count on SERVPRO of Lake Geneva for your sewage removal, contact SERVPRO today! We work quickly and efficiently so you can get your home back to a comfortable and safe condition. You can reach us by calling 262-248-7588

There When You Need Us

7/23/2021 (Permalink)

There When You Need Us

Having years of experience in restoration and rebuild, SERVPRO is placed amongst the most reliable and knowledgeable leaders in the industry. Having served in our community for over 30 years, we have had the opportunity to grow with our neighbors and provide the help they need when they need it. Disasters can occur at any time during any season. Having a well-stocked staff of highly trained professionals gives us the edge to arrive on the scene faster, and begin repairs more quickly. Having ownership of our emergency vehicles gives us the ability to arrive faster to any size disaster, saving you time and money. When choosing a restoration company to help you with your home or business repairs, it is important to feel like you are in good hands. Give us a call today with any questions you may have. We are always here to help!  

SERVPRO of Lake Geneva

262-248-7588

Securing for the Storm

7/23/2021 (Permalink)

Securing for the Storm

Storm weather can bring a wide variety of issues. From hail to ice damns, you must be prepared for whatever may occur. Your home or business can suffer major losses if not properly secured for an impending storm. Some damages can be completely avoidable if small simple steps are taken prior to the storm's arrival. 

  • Replace Missing or Damaged Shingles.
  • Repair Loose Siding.
  • Keep Your Gutters Clear.
  • Keep Your Sump Pump in Working Order. 
  • Ensure Proper Sealing of Doors and Windows. 
  • Check for Loose Fence Posts. 
  • Trim Your Trees if time permits.

By doing these steps in preparation before a storm hits can save you time and repair costs. When damages does happen to occur, call SERVPRO at your soonest availability. The faster we can arrive on scene the more quickly we can get you and your property back on your feet.

SERVPRO of Lake Geneva

262-248-7588

What Can Cause a Water Damage

7/23/2021 (Permalink)

What can Cause a Water Damage

 SERVPRO of Lake Geneva understands the different causes & categories of water damage.

The poem The Rime of the Ancient Mariner has a part that says “Water, water, everywhere, And all the boards did shrink; Water, water everywhere”.  If you are at home or at your office, you know that does not sound good.  The first thought that comes to your mind is where is it coming from, how do I shut this off;

Causes can include:

  • Leaky dishwashers or washing machines
  • Clogged pipes
  • Leaking roofs
  • Broken toilet pipes
  • Heavy rain
  • Snow or ice

SERVPRO of Lake Geneva knows it is imperative to start the cleanup process as soon as possible. The longer your home or business is waterlogged, the more damage you will see (and the more expensive it will be to repair after cleanup has been completed).

Categories of Water Damage in Devil’s Thumb:

  1. Clean water. It might come from an overflowing sink or a broken appliance. The water does not pose a threat to people. Keep in mind that any water will become contaminated after it stops flowing.
  2. Gray water. This water is contaminated from the get-go. It comes from broken toilets or sump pumps. It might not look dirty, or it might be brown.
  3. Black water. Like gray water, it might not look dirty. One major source of black water is broken sewage pipes. Another source is any water that has been standing still.

Are you Prepared for the Storm?

7/23/2021 (Permalink)

If a community is not prepared for a severe storm, the results can be devastating. SERVPRO® of Lake Geneva wants to share some of the following tips to keep in mind while putting together an emergency kit in the event of a severe storm approaching. The Federal Emergency Management Agency (FEMA) has stated emergency kits should include some of the following:

  • First aid kit
  • Any medicine currently being taken
  • Extra change of clothes and shoes
  • Pet supplies if you are taking care of an animal
  • Flashlight and extra batteries
  • Emergency food and water

Do you have items on your list that we have not listed?  You can always add whatever else you may need. There should be an emergency kit in every residential building as well as all commercial buildings if possible. Aside from having an emergency kit ready, a plan should also be in place. If there is a designated storm area inside the office, occupants should head there with the emergency kits. Severe storms cannot be avoided, but with the right tools and resources they can be easier to deal with.  SERVPRO of Lake Geneva wants to make sure you are prepared!

Commercial Emergency Ready Profile

7/22/2021 (Permalink)

Commercial loss can go from a small problem to a large scale problem very quickly.  Something as simple as a leaky roof or a drippy pipe can cause thousands of dollars between the mitigation and the reconstruction.  As some disasters are natural there is little that can be done to prevent injury to your building or to have an exact plan in place for preventative measures. On the other hand, there are many steps that can be implemented ahead of time that can greatly reduce the amount of time needed to recover.

  • You can contact you’re your marketing representative to put together an Emergency Ready Plan. This plan is offered free of charge to our customers.
  • The ERP will help you with knowing where all vital power sources and water sources are located in your facility. This includes your main water shut off valve and circuit breakers as cutting these off can be major contributors to salvaging your property.
  • The ERP also can provide you with vital insurance and business information for easy and swift access to prevent the delay of repairs and to expedite the time it takes to start the repairs.

These are just a few steps that can be taken to lessen the difficulties you may experience after Commercial building loss. SERVPRO of Lake Geneva is just a call away 262-248-7588 we are a phone call away 24/7 and 365 days a year. 

Emergency Service

7/22/2021 (Permalink)

SERVPRO of Lake Geneva is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, it is important to get the water stopped ASAP to help lessen the damage  After the water is stopped have your trusted SERVPRO crew start working on extracting the excess water and getting your home dried out.

We Answer the Phone Ready to Help
Call Today – (262) 248-7588

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lake Geneva has the experienced staff to handle your water damage.  Our team is IICRC trained in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, our staff will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Has the water been shut off?
  • Is there electricity available (on-site)?

About SERVPRO of Lake Geneva

SERVPRO of Lake Geneva specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Building Repair and Restoration

7/22/2021 (Permalink)

Commercial Building Repair and Restoration

When owning or renting out a commercial property space, many issues can arise over time. It is always of good practice to regularly maintain and inspect your location to be sure any preventable damages do not occur, such as broken pipes in the winter, or faulty shingles during wet weather. You may not even be aware that there might already be damages being sustained. A leaky pipe may not always immediately present itself and by the time you catch it, major repairs may need to be performed. Mold is always a possibility when moisture of any kind comes into contact with organic or building materials. SERVPRO has years of experience mitigating and repairing commercial building damages. We are the leading industry in restoration and are always ready to answer your call. If you find yourself facing commercial building repairs, don't hesitate to give us a call 262-248-7588

Fire Damage

7/22/2021 (Permalink)

Fire can have a lasting and devastating effect on your home or business. Not only are your personal belonging damaged, you may also need to relocate until repairs can be made. Our team at SERVPRO know how difficult and stressful the situation can be and go to extra lengths to ensure you and your property are taken care of. Fire damage doesn't stop where the fire was located. The potential of smoke damages throughout the entirety of the space is very likely and will require professional cleaning and repair. When materials in your home burn, toxics chemicals are released within the smoke itself, creating a dangerous health risk to anyone located in the damaged space. SERVPRO quickly mitigates the damages and begins repairs swiftly, saving you time and money. Give us a call today if you find yourself facing fire repairs alone. We are here to help. 262-248-7588

Fire Tips - Why to close your doors!

7/22/2021 (Permalink)

Did you know by closing your door at night could save your life if your house started on fire.  If the unfortunate occurrence of a home fire, happens by having your doors closed the damage will be lessened with the addition of a fire alarm in the hallway and an exit plan out of your bedroom you can help eliminate some of the toxic fumes and suffocating smoke.  Within minutes of a fire located on a lower level, toxic fumes and suffocating smoke will have already made their way to the upper most rooms, stealing precious lifesaving minutes. A closed door acts as a shield between you and the damage raging outside. It also allows you time to formulate an escape plan, or if trapped, for rescue efforts to reach your location. A basic house fire can reach upwards of 1,100 degrees but by having your door remain closed prevents the atmospheric temperate of rising above 110 degrees. Hot, but survivable. By choosing this one simple step for your daily routine could be a lifesaving method that’s as simple as shutting the door.

SERVPRO of Lake Geneva is here to give you tips to keep safe and will always be there when things go wrong.  262-248-7588

Available 24 hours/7 days a week

7/2/2021 (Permalink)

SERVPRO of Lake Geneva is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (262) 248-7588

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lake Geneva has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Lake Geneva

SERVPRO of Lake Geneva specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Smoke and Soot Damage- Lake Geneva

7/2/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lake Geneva will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (262)248-7588

Smoke and Soot Damage

6/16/2021 (Permalink)

Smoke and soot is very invasive and can force it's way into various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  Our team will take the time to go over the plan of action with each client, and answer any questions that may arise.

Here is some additional information:

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (262) 248-7588

Flooding Due to Heavy Rain Storm

6/16/2021 (Permalink)

Flooding is a huge problem for home and business owners. Beyond the obvious water damage you’re contending with, there will also be hazardous bacteria and pathogens that can threaten your health. Due to the nature of flood damage, you’ll need to hire a professional flood damage cleanup company that specializes in flood restoration services.

SERVPRO of Lake Geneva answers your call, providing 24/7 flood water extraction, flood damage restoration, and flood damage repairs in all of Walworth County. Not only do we generate a flood restoration services plan, we will work and coordinate with your insurance company to ensure your claim is fairly covered. Our efficiency allows for quick flood restoration services that make your property habitable again. Call SERVPRO of Lake Geneva today to schedule an inspection of your flood damage restoration needs.

When You Need Us Most

3/16/2021 (Permalink)

When your home or business experiences property loss, the results may be devastating. From fire damages to flood waters, you may not be prepared for what may occur. Every item in your facility may fall victim to the adverse effects that could potentially happen with any type of property loss. Smoke residue from a fire could seep into every material in your home. High flood waters can effect your walls, ceiling, all the way down the floor boards beneath your carpet, leaving mold growth not far behind. When these events happen, your property will need to be professionally cleaned and repaired. SERVPRO has the tools needed and the experience required to restore your space and begin the restoration process. Never put off for tomorrow what can be done today. Give us a call, we are here to help. 

Commercial Building Storm Damage Repair

3/1/2021 (Permalink)

When heavy rainfall accompanies a storm, your commercial property could face a number of issues. When rain falls at a fast rate, the ground doesn't always have the ability to absorb it all. When this happens, more often than not, you'll be facing flooding on your property. Flooding can cause a number of issues from warped flooring to mold growth. It is important to have a reliable and trustworthy resource to help you professionally clean and sanitize your space. SERVPRO has the tools and expertise to handle any type of commercial building water loss no matter how big or small it may be. Handling a property loss can be overwhelming, let SERVPRO help you get back on your feet and back into your commercial space, faster. 

Storm Damage Restoration

2/25/2021 (Permalink)

The effects of storm damages can be devastating and leave a lasting effect on your home or business. With weather occurrences, multiple types of damages may occur. When strong winds are present, uprooted trees or loose flying debris may cause damage to the structures on your property. If heavy rains arrive, you may be faced with water damages from your floor to your ceiling. Water can become a daunting task, as mold is an almost immediate issue and may cause health issues and further damage if not properly treated and removed. Toxic water may also become a problem if heavy waters over power your sump pump creating a dangerous and possibly bio hazardous situation. SERVPRO has the tools needed and decades of experience dealing with storm damages and are able to repair and restore your property faster. Call us today! 

Toxic Effects of Fire Damages

2/25/2021 (Permalink)

Fire damage is commonly summed up as items burned or singed from the elevated temperatures and heat from the flames themselves. Unfortunately the issues do not stop there. In any home or business, many of the items we have around can create toxic fumes when exposed to high temperatures from a fire. Smoke and toxic air quality can become deadly if inhaled and can poison all other items within its reach. It is of extreme importance to have these items removed with professional assistance to avoid possible exposure or cross contamination to prevent to spread of toxic materials. SERVPRO is a locally owned and operated restoration company with over 30 years of experience in disaster remediation. Call us today, we can help you through whatever disasters may effect your property. 

Smoke Damaged Electronics

2/25/2021 (Permalink)

Did you know your electronics in your home or business can be harmed by smoke damages? When a fire occurs in your space, smoke can be one of the leading causes of damages to your property, even in rooms the fire did not reach. Smoke infiltrates the circuit boards of electronics causing overheating and early on device failure. It is important to have your electronics properly cleaned after smoke exposure to lessen the risk of malfunction and to prolong the devices life. SERVPRO has the ability to clean your smoke damaged devices. With a team of skilled professionals and state of the art equipment we are able to safely remediate the situation and repair the items that were effected by smoke. If you are facing smoke damages, give SERVPRO a call today!

Available When You Need Us

2/9/2021 (Permalink)

Weather patterns can be unpredictable and in a few situations can become dangerous. High winds have the ability to uproot trees, down power lines and send anything not secured to the ground through the air like a projectile. Property damage can be immense and multi faceted. Not only could you be faced with broken windows, roof damage and cosmetic repairs, water may become a secondary issue. When water comes into contact with entry points in your home, you can be looking at issues with drywall, flooring and any physical part of your home that comes into contact with the water. Mold can grow rapidly in moist areas that the water has affected. Then longer water sits where it doesn't belong, the higher the cost will be to repair all the damage it incurs. SERVPRO is available day or night to answer your call or any questions you may have. Give us a call today!

How SERVPRO Can Help

2/2/2021 (Permalink)

SERVPRO is a nationwide restoration company that is locally owned and operated, specializing in mold, fire, water and bio hazard remediation. When disaster strikes our team of experienced professionals arrive and immediately begin to mitigate the damages. Fire can be devastating and have multiple phases of restoration. The same can be said for water, mold and bio hazard clean up. SERVPRO has the advantage of having all the necessary tools needed to complete a job from beginning to end and wont have you scrambling to find secondary companies to finish the work we started. Working closely with most insurance companies, we keep you informed every step of the way. When facing home or business property repairs, choose locally owned and operated. We are always here to help   

In All Matters of Property Loss

2/2/2021 (Permalink)

SERVPRO has a long and devoted standing with the community we serve to be there when you need us and to provide exceptional work. When fire, flooding, or any type of disastrous event effects your home or business, we are there to immediately begin the restoration process. Commercial property damages can result in loss of income and create chaos in the process of repair. SERVPRO works closely with most insurance companies to help expedite the time it takes to get you back on your feet and your property restored. Property damage can happen at any time at any point of the year. Taking precautionary steps before disaster strikes will always keep you one step ahead. We offer ERP programs that are tailored to your specific location and are available to you free of charge. Give us a call today~

How to Prepare for a Winter Storm Advisory

2/1/2021 (Permalink)

When heavy snows and plunging temperatures are on the forecast there are a few vital courses of action to take in order to stay safe. Storms can be unpredictable and last for days. It is important to stay prepared for whatever may occur. Staying off the roads and indoors during winter storm warnings can prevent issues from arising. Be prepared for power outages and dress warmly. If using a generator in the event of a power outage, it is essential to have it run outside and away from enclosed areas. having an emergency supply of food, water and medical equipment on hand prior to inclement weather can better help prepare you to 'shelter in place' if road conditions prevent entry or exit. Following these few guidelines can keep you and those you love safe.

Ice Storm Damages

2/1/2021 (Permalink)

Freezing rain poses far more issues than one may anticipate. Encasing the landscape in a layer of ice, storms of this nature can reek havoc on your home and property. Ice storms can cause expensive damages. Ice that has formed around tree branches can increase their weight by up to 30 times creating a dangerous situation. Snapped branches and downed power lines can contribute immensely to the cost of damages after an ice storm. In the United States, ice storms occur more often during the months of December through January. Having your landscape well maintained by removing dead trees and keeping their branches manicured. It is vital to stay off the roads during any type of weather which could potentially cause dangerous driving conditions. Ice storms can create a deadly scenario when using any form of transportation. It is always best practice to stay and home and weather the storm safely. 

Burst Pipe: Water Damages in Your Home and Business

2/1/2021 (Permalink)

Water damages caused by faulty pipes can create disaster in your home and it may not always be covered by your homeowners insurance. A sudden rupture with little to no warning will typically be covered by your insurance plan, a slow progressing leak that goes unnoticed for some time may not. Maintaining your home equals homeowner responsibility so it is important to have the inner workings of your home evaluated on a regular basis, especially in the winter months when pipe bursts and cracks can happen more frequently. Water brings with it a long list of secondary issues. Warped hardwood floors can happen in a matter of hours, mold can form in as little as a few days. Having the excess water removed safely and professionally by our team at SERVPRO can save you money and essential, irreplaceable features in your home. 

What Water Can Ruin: Effects of Water Damages

2/1/2021 (Permalink)

No one can deny the destructive nature of unexpected water in your home or business. What can start as a slow moving issue can quickly turn into a damaging situation that can effect even the air you breath. When water comes into contact with materials in your home such as fabric it poses a real risk of mold formation. When water comes into contact with hardwood flooring, be prepared to face warping and bowing if not addressed immediately. SERVPRO has the equipment needed and the expertise required to handle all water loss catastrophes ranging from 'in home' damages all the way to large commercial space losses. The sooner your property is mitigated and the water removed, the more likely it is you will not face secondary issues in the process of restoration. 

Who You Gonna Call? SERVPRO

2/1/2021 (Permalink)

Disaster gives little warning when making an appearance. When fire, water, mold or bio hazardous material damage your home or business SERVPRO is ready. One of the greatest benefits SERVPRO has to offer is that all of our emergency equipment and vehicles are housed in our own personal garage space, ready to go at any time of day or night. Property damage can occur at any time of day in any month of the year. It is imperative your restoration company has all the necessary tools needed quickly and efficiently. The faster we arrive on the scene, the more likely it will be to mitigate the situation to save you time and money. When choosing a restoration company, consider choosing SERVPRO. We are always ready to go to help fix the worst of what life throws at us.  

HVAC Cleaning in Your Commercial Space

1/5/2021 (Permalink)

When dealing with large commercial buildings, the process to properly sanitize and clean can be daunting and time consuming. Keeping a healthy HVAC system is an important step to take to ensure the health of your building and your employees. Ventilation that has not been properly cleaned can pose a multitude of issues ranging from health issues to fire hazards. SERVPRO has the ability to mitigate and complete a job from beginning to end saving you time and money. With over 30 years experience we have seen it and cleaned it all and are comfortable working in any environment. When considering a restoration company to assist you with HVAC sanitation, keep SERVPRO at the top of your list. We are available 24/7 to answers your call and any questions you may have. Call us today! 

Holiday Decoration Fire Hazards

1/4/2021 (Permalink)

Now that we have all arrived in a new year, its time to remove those holiday decorations before they become a potential fire hazard. Christmas trees that have lost moisture and have not been properly watered are the highest risk and should be removed as quickly as possible. when hot lights or any type of ignition source come into contact with the dried tree branches a fire can erupt in a matter of seconds and your home could potentially be engulfed in a matter of minutes. By removing holiday decorations such as twinkling lights and candles also lowers the potential risk of fire in your home. SERVPRO is always available to answer your call and any questions you may have. Don't hesitate to give us a call today.

Commercial Cleaning Services

1/4/2021 (Permalink)

When faces damages to your business is it essential to know your property is in good hands. In the midst of a global pandemic it is important to ensure your place of business is properly sanitized. SERVPRO has the ability to handle large and small scale commercial locations and provide state of the art techniques to clean your space. Using an array equipment and cleaning solutions we are able to get in between the spaces you cannot see or reach. After a sewage back up it is essential to ensure your facility does not pose a health risk to you or your employees. SERVPRO has the ability to arrive on scene and begin mitigation immediately, saving you time and money. When faced with a cleaning disaster, we will always be here to help you clean the mess.

Commercial Sized Disaster

11/2/2020 (Permalink)

When dealing with property damages to your business, the cost of repairs could be a concern. The longer you let a problem sit, the more expensive it will be to repair. When water losses intrude upon your space, there is very little time to react before major reconstruction will have to be done, from replacing drywall, to tearing up flooring. It is essential to have the water removed as quickly as possible to avoid further costs. When smoke or fire leaves damages on your commercial space, toxic residue can be left behind, risking the health of you, your employees and customers. Choosing SERVPRO to help mitigate the situation and begin restorations can save you time, which will also save you money. We work closely with your insurance company we can get to work, faster. 

How Water Warps Hardwood

9/14/2020 (Permalink)

Water and wood do not play well together, least of all in your home or business setting. Water immediately has an adverse affect when in contact with wooden floors or surfaces. Wood absorbs and contracts causing it to expand and bowl out in an event known as 'cupping'. It is important to have the water removed as quickly as possible and have the wood properly dried. If water is left unattended, the spread of mold and mildew is an almost certainty. Without mitigation, your beautiful hardwood floors may not be able to be saved. There are many alternatives to hardwood flooring that can sustain water damages with little to no effect such as tile. Faux wood flooring has the appeal and warmth as real wood, but nothing can replace the history of original woodwork in a historic building. Many of the skills that were practiced in the past are no longer utilized and the workmanship is no longer available. 

The Many Faces of Storm Damage

7/27/2020 (Permalink)

Storm damage takes many forms and leaves behind an extensive list of potential problems. Living in the Midwest we are faced with multiple types of mother nature related events in most every season of the year. Heavy snowfalls in the winter creates the atmosphere for blizzard like conditions, piling snow on top of snow in a short period of time. Hail storms in the spring and fall can cause a considerable amount of damage to your property. Torrential rains in the summer can be the perfect recipe of flooding conditions. When the ground has been deprived of water, preventing it from being absorbed as quickly as it falls. Lightning has the potential to strike in most any season and has the ability to be the ignition source to extremely dangerous fires. It is important to always be aware of the weather around you and never take for granted how quickly conditions can take a turn. Always hope for the best, but prepare for the worst. 

In the Best and Worst of Times

7/27/2020 (Permalink)

There is a common expression that goes 'Don't put off for tomorrow, that which can be done today' and that really embodies the response time for our crew at SERVPRO. By arriving on the scene of any home or business disaster quickly, we are able to begin the mitigation process and establish a plan of action immediately. Having over 30 years of experience gives us an immense advantage and has given us the opportunity to become acquainted with any major scenario possible. From water damages from high waters, or repairing your home or business after a fire we do it all. Working closely with your insurance company, we help take the burden and stress of the situation and turn it into a completed restoration. Give us a call today!  

Up in Smoke: After Fire Damage

7/23/2020 (Permalink)

When a fire occurs in your home or business toxic fumes are released into the air, affecting almost all items inside your space. Even relatively small fires that are extinguished quickly have the potential to leave behind harmful chemicals. It is important to get the smoke and soot residue removed quickly to prevent any lasting health issues and to salvage the structure of your home. Our crew at SERVPRO have the equipment needed to properly sanitize and restore your belongings and will always help you through understanding the restoration process. Using state of the art equipment we are able to ensure your property will be handled with care. Boarding up your home is another service we provide, which keeps the elements and animals outside where they belong as your restoration in is progress. Give us a call today to set up an estimate. We are available 24 hours a day to answer any questions you may have. 

Water Damage After a Fire

7/23/2020 (Permalink)

When dealing with the after affects of a fire, you may not immediately consider water damage being a factor, but unfortunately it can be almost as damaging as the flames itself. Putting out flames almost always uses some kind of water source, whether it be from the fire department using extinguishing hoses, or a sprinkler system that detected the smoke. When water comes into contact with materials such as carpeting or hard wood, deterioration can happen quickly. Not only can water have an immediate effect on your belongings, prolonged exposure can lead to mold growth which can spread quickly and silently. SERVPRO has the ability to handle all aspects of reconstruction. From boarding up your home, mitigating the water and fire damage as well as preventative care to avoid mold growth. Give us a call today and get back on your feet faster. 

The Many Aspects of Water Damage

7/23/2020 (Permalink)

Water damages are multifaceted to say the least. Of course one must consider the immediate and most essential task, which would be to stop the intrusion of water into your space. Whether it be from a sump pump failure or a pipe that has burst behind your drywall, stopping the water is the most important step. Once that has been completed, the real work can begin. When water comes into contact with wood, metal, carpeting erosion begins almost immediately. Bacteria and mold are two of the biggest unseen dangers when dealing with water loss. It is imperative to remove the unwanted water and evaporate the moisture left in the air. SERVPRO has the equipment needed to fully restore your space and sanitize all of your property that may have been affected. Give us a call today and get back on your feet sooner. 

Stormy Weather: Storm Damage

7/23/2020 (Permalink)

Storms can produce many damaging effects from high winds and heavy rainfall, to lightning strikes and flooding. Each carries its own destructive properties. Lightning strikes can be the ignition source to starting devastating fires and heavy rains could possibly produce dangerous flood waters. Some storm cells can increase in intensity and produce even stronger fronts such as tornadoes. It is important to consider each possibility and prepare for anything mother nature may throw at you. SERVPRO has the ability and experience to mitigate and repair any effects storm damage may incur. From fallen trees that destroy your roof to basements flooded with unsanitary water, we clean it all. The longer time passes after disaster strikes, the higher the price tag will be. Call us today ! 

Restoring Important Documentations After Disaster

7/22/2020 (Permalink)

When your business space falls victim to the effects of a devastating fire or flood waters, crucial materials are almost always affected. Paper quickly deteriorates rapidly when in contact with water or smoke so it is essential to have them properly restored quickly and efficiently. There are multiple ways our technicians are able to preserve sensitive materials. Vacuum freeze drying is a technique we use that is most effective after water loss occurs. With document restoration utilizing sublimation, skipping the liquid stage and turns a solid right into vapor, avoiding more damage. Digitizing is a method we use that keeps all your important information in a digital file which helps prevent them from suffering physical damage in the future. Our team is equipped with state of the art equipment which helps further our capabilities in keeping your vital work safe. Give us a call today to set up an estimate. Every minute counts. 

Here to Help Get Your Business Back in Business

7/22/2020 (Permalink)

Your business's image is an important aspect of the overall appeal you are trying to convey to your customers. When flood waters, fire or illness strike your facility, it is imperative to get ahead of the problem and have your space restored as quickly as possible. Our independently owned and operated company has the experience and equipment to begin repairs on any type of destruction your building has experienced. Time is money and the longer your facility remains closed is profit lost. From carpet cleaning to full demolition, we have the ability to finish each project we begin. Working closely with most insurance companies, we take the stress out of the process and deal with your insurance agents directly. We are available 24 hours a day to answer your call and any questions you may have!

After The Smoke Clears

7/22/2020 (Permalink)

Fire damages can be devastating to your home or business. Not only are you faced with the after effects of the fire itself such as ash and soot, you might also be facing water damages from rescue efforts such as the fire department using hoses to put the flames out, or a sprinkler system that detected the smoke during the fire. Every hour spent restoring the damages your facility or home sustained is lost revenue and missed time with your family. SERVPRO works closely with most insurance companies to mitigate the situation and begin repairs to fully restore your space. 

  •  24 Hour Emergency Services
  •  Faster to Any Size Disaster
  •  A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises

Give us a call today to set up an estimate and get back on your feet, faster.

Dirty Water: The Dangers of Sewage Back-up

7/1/2020 (Permalink)

When sewage and unsanitary water make contact within your home, the issues are only just beginning. Sewage water is known for the diseases it carries and the potential health hazards they pose. A common misconception is that sewage water is only harmful if consumed, but that is far from the case. Frequently, hand to mouth contamination occurs from touching an infected item and then, sequentially, touching your mouth or face. Potentially deadly pathogens also permeate in the air you breathe. It is absolutely essential to have the right tools and cleaning materials to successfully remove the harmful contaminants and restore your home to a safe environment. SERVPRO has the experience needed and skill set to begin the clean up and finish the job, beginning to end. We are available 24/7 to take your call and will always be there when disaster strikes.

When All Other Lights Go Out. (Power Outage)

6/16/2020 (Permalink)

Power outages can cause an extensive list of issues that can carry a heavy price tag. When strong winds or heavy rains damage an nearby transformer, it could mean lights out and power off. Its important to take into consideration how many items in your home will no longer function without a power source. 

1) No air conditioning: Without a power source, your air conditioning will no longer function, in the summer months this raises the risk of heat related illness.

2) No heating either: Furnace blowers and electric heating units will no longer work during a power outage. In the winter months this could carry the possibility of your pipes freezing. Have your faucet set to a slow drip to avoid the danger.

3) Water: If your home runs on a well, you can find yourself without access to a water source. Keeping a supply of fresh water bottles available is one way to provide your family with water until electricity s restored.

Fridge/Freezer Woes: Perishable food in your refrigerator or freezer should remain cool enough for the following 24 hours after power loss. After that point it is important to inspect any food items and discard all that has spoiled.

Having emergency ready kits located in your home is a huge benefit in times like these. Be sure to add medical and medicinal items to have on hand as well.

When Ashes Remain, Repair and Rebuild Again

6/16/2020 (Permalink)

Residential fires can disrupt every aspect of normalcy in life. It takes away not only physical possessions, but also peace of mind. It can be easy to become overwhelmed with the grief of loss but also the steps that need to be taken to contact your insurance company to begin rebuilding again. SERVPRO and our team of expertly trained individuals understand the emotional toll a fire can have. We work directly with most insurance companies to get the work started. We have the ability to began damage control the moment the scene is considered safe and can provide the work necessary to rebuild your home in its entirety. Estimating the cost of repairs is an essential step to take in the process of fire damage rebuild. We provide the ability to gage repair cost before work begins, giving you an accurate range of cost for our services. With our state of the art equipment and years of experience, there's nothing we haven't seen and nothing we cant repair or replace. Taking into consideration your input every step of the way, we can transform the ruins of your former home, into a vision you see accommodating your family and your future. Restoring your home and your peace of mind are two of our main objectives. We are always available to take your call 24 hours a day to answer any questions you may have and can help talk you through the beginning steps of home repair. Give us a call today!

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – 

SERVPRO of Lake Geneva (262) 248-7588

Top Causes of In Home Fire

2/27/2020 (Permalink)

It is always recommended to be aware of your surroundings and what can potentially cause harm in your home. Fires are one of the leading causes of property and business damages. Listed below are the most common causes for fire ignition in your personal space. 

1) Cooking Equipment: Never leave food that is being heated unattended. It is easy to become distracted which can lead to severe consequences.

2) Heating: Portable heaters should always be kept away from furniture and any other flammable materials.

3) Smoking: It is best practice to not smoke in or near your home or business. 

4) Electrical: Always be sure to check that any electric items in use are maintained properly and have no frayed cords.

5) Candles: Never leave a candle burning unattended. Always have a fire safe dish under every candle in use

Prevention is the first step in fire safety. Be sure to call SERVPRO if you need help in the restoration of your home and business after fire damages occur. 

Commercial Building Roof Leaks

2/27/2020 (Permalink)

Commercial type buildings can pose issues of their own. When you notice your business experiencing unwanted water dripping from above, there are a few avenues to investigate to figure out where the damages are located. More often times than not, leaks form where there is an open entry from the roof with poor sealing. Areas where your HVAC, venting, drain or pipes may need to be coated for an additional seal. It is also very important to take into consideration where water is being lead to drain. If there is debris in your gutters, it could cause excess water to form and issues to occur. One must also take into consideration the age of the roof on your facility. It may be worn from years of weather damage and might be in need of repair or replacement. These simple steps can better help you in the investigation of water damage to your business. 

Maintaining Your Commercial Space

2/27/2020 (Permalink)

Ensuring your facility is running efficiently can be a huge money savings endeavor that should be practiced yearly. Monitoring spending and energy consumption that you may not initially notice can save you a substantial amount of revenue. Conducting a monthly safety audit is another important step to take and can spare you time and money. Prioritize projects in mind for remodeling or maintenance. They can raise the value of your space as well as covering any issues that may need to be fixed during reconstruction. Pest and rodent issues can turn into huge issues with even bigger price tags. And as always, be sure to have your back up generator ready to go at any moment. If electricity is lost to your business, you could be left with an every growing list of problems that can follow. If you find yourself in over your head, give SERVPRO a call and we will be there to help you every step of the way. 

When Water Arrives

2/26/2020 (Permalink)

In any location at any given times, flooding is a risk. Because of this, it is important to know ahead of time what your insurance company will cover. Not all water damages are the same, and more often than we would like, claims can be denied and you can be left with a hefty bill to cover. There are a few preventative measures you can take in advance to be sure that water damages do not occur. Always be sure to check windows, doors and any other access points to your lowest level of your home or business. Having poorly sealed windows or door frames can allow moisture and naturally occurring water to enter your home. Make sure that your sub pump is functioning properly as it can cause massive damages if it fails during severe weather. SERVPRO has the tools needed to remove excess water from your home and begin the restoration process, saving you from weathering further damages. 

Ash and Dust: After Fire Cleanup

2/26/2020 (Permalink)

Fire damages can create issue far outside of the flames. Smoke can infiltrated every item and every space in your home or business. Toxins released from damaged property can he highly volatile if not properly cleaned or removed. Even by touching contaminated items you are putting your health at risk. It is important to seek assistance for these types of cleanups to avoid endangering yourself or family members. SERVPRO has the equipment needed to properly contain and remove all harmful materials. We have the ability to begin the restoration process immediately, saving time and future costs that may accumulate by a building sitting vacant. We are skilled at boarding up damaged locations which prevents infestations from forming. By ensuring these steps are taken and performed well, allows the clean up and repair to be completed quickly and thoroughly.

When You Need Us, There We Are.

2/24/2020 (Permalink)

Having decades of experience in any given field of work naturally gives you an edge over competitors. You are able to identify issues others may not even notice. You develop a sense confidence in any given scenario. Our team at SERVPRO have the expertise to help guide you through your most difficult home and business repairs. We understand the value of a dollar and know the difference in cost between repairing and replacing. If it can be repaired, it will cost you far less than having to replace. We work closely with your insurance companies to provide expedient and comprehensive work that matches your desired style paired with the costs your insurance will cover. After home or business damages occur, give us a call and we will always be there to answer. 

Flooded Basement? We Can Fix That.

2/24/2020 (Permalink)

Anyone who has experienced a sub pump failure during storm season knows first hand what follows. When pump failure occurs, there is no means for water to be removed from subterranean levels, meaning water collects quickly and damages are close to follow. Flooding in your home or business can have multiple issues that may arise. From damaged floors and walls, to the possibility of mold forming, it is essential to have water removed as quickly as possible. Our experts at SERVPRO have seen it all, and know the most direct and precise method to tackle whatever water issue you may be facing. We have the tools needed on demand to arrive quickly and get the situation under control. The faster damages can be treated and water be removed, the less cost you will face for repairs. Give us a call today with any questions you may have. We'd be happy to help!

When the Storm Passes: Inspecting Property Damages

2/3/2020 (Permalink)

Extreme and violent weather can unfortunately happen when we least expect it. Heavy rains or strong winds have the capability of causing thousands in damages. Once the storm is over and it is safe to walk the grounds, you may notice cosmetic issues such as patio furniture that has been knocked over. But you must take a closer inspection of the areas that matter most and can result in more costly repairs. Ensure windows are intact with no cracks, damaged frames or broken panes. Look for any shingles that may have been lost during heavy winds. Clogged gutters can also be an issue to focus on. Check to ensure no items had gotten lodged during the storm. Lastly inspect to be sure that your siding, paint or brick exterior shows no signs of wear, as each is susceptible to high velocity storm fronts. By doing these steps soon after storm damages occur can save you time and money and may avoid further problems.

Flood Risks

2/3/2020 (Permalink)

Flooding can happen almost anywhere and for numerous reasons. From snow melts to ocean waves, anyone can feel the effects and may have to face costly repairs if not prepared. Flooding is by far one of the most treacherous and deadly natural occurrences. Flash floods come quickly and with little warning. They combine the destructive power of water along with speed and force. Areas near rivers are at a higher risk as the water levels fluctuated for a multitude of reasons ranging from dam failures to heavy ice melts. Even on dry land flash flooding can occur. When soil is dry and compacted water cannot be easily absorbed, causing an increased risk of flood waters rising. Always be aware of the possible dangers in your location. Be vigilant during storm watches and always be prepared for a flood warning. If flood waters are imminent find the highest elevation possible at once! Having an emergency supply of fresh water and non perishable foods can be life saving and is always a good investment to have in your home and vehicle. Stay prepared and stay safe!

Flooding and the Negative Impact It Leaves Behind

2/3/2020 (Permalink)

Anyone who has ever faced the after effects of severe flooding understand that there are damages that can occur not only from the force of the flood but also from stagnant water it leaves behind. We sometimes forget that not only physical damages may occur but also the possibility of severe health risks may be imposed. When water is left standing it quickly becomes a dangerous and volatile situation. Mosquitoes use this type of water source as a breeding ground which leaves anyone in the area exposed to the possibility of contracting infections and diseases. If your land or the surrounding locations to where you live is farmed be prepared in advance for crop or livestock losses. Structural damages and foundation issues are also of extreme concern. The most important step to take before any other repairs can begin is to remove all excess water. From there all other situations can be addressed. 

Faster to your Disaster

2/3/2020 (Permalink)

When time is of the essence it is important to have reliable and dependable individuals that can arrive on scene and begin repairs as soon as possible. Time is money and the longer an issues sits unattended the more costly repairs will become. SERVPRO has the advantage of having all equipment needed for any type of situation on hand, which allows us to get to you with no interruptions. Having extensive , hands on training with each and every one of our commercial grade pieces of equipment gives our crew the knowledge and expertise needed to handle any disaster swiftly and efficiently. Dealing with home or business property damages or losses can be overwhelming and disheartening as well as confusing. We take the time to detail what restoration plans we have in mind and will explain the process every step of the way. Trust the best with the worst life throws at us. 

We Have What It Takes

2/3/2020 (Permalink)

Choosing a restoration company can prove to be a difficult task. Many factors are considered before a decision should be made. Are they reliable? Are they honest? Do they have positive feedback from customers to give me peace of mind? The list goes on. As it should. Our company has an outstanding reputation for integrity and expedience. We are able to arrive on scene faster and begin the process of repair more quickly than our competitors. Having our equipment readily serviced and available gives us an added benefit. We have all tools and the expertise behind them and are able to use what we need when we need it, rather than having to go to a secondary source or business. Having the ability to provide excellent service in a swift and thorough manner saves everyone time and money. 

Getting to Know You

2/3/2020 (Permalink)

When choosing SERVPRO you are not just selecting a company to help with home and business repairs, you're inviting our family into yours. We understand how overwhelming it can be for this to happen, especially since we are arriving during some of the most chaotic moments you may ever experience. Getting to know our clients is a cornerstone and backbone to our company and we take time to go the extra lengths to ensure a safe and friendly work environment. We take time to carefully detail what steps we will take and what actions will happen in order to get your property back on its feet. Our crew of highly trained individuals understands the importance of privacy and have the experience to handle even the most sensitive cases will consideration and kindness. 

Steps To Consider When Signing A Commercial Lease

1/8/2020 (Permalink)

Opening your own business can be a huge step to take and an even bigger risk. Having the right information and questions to ask can better prepare you for the commitment to the facility of your choosing. Be sure you have thoroughly read the lease and understand all terms and conditions. Have you negotiated the right price? Never be too timid or standoffish to request a reduction in price for rent. Always be aware of any additional costs.  Common are maintenance (CAM) will incur an additional contribution. If you are considering having another business function in the same facility, make sure that it is included in the lease. Subleasing must be discussed prior to signing. Your landlord should be willing to negotiate terms and be sure all parties are in agreement. These few simple steps are a good foundation for your business to prosper.  

After Effects: Smoke Damage

1/2/2020 (Permalink)

Smoke and soot covered machinery. Twisted pices of metal as a result of an electrical fire After results of an unexpected electrical malfunction in a local commercial building

When dealing with damages as a result of fire loss, multiple steps must be taken and addressed. Destruction to property can be caused by more than the heat alone. Smoke damages contribute equally when considering the extend of monetary loss. When a local business experienced an unexpected electrical fire, extensive damages were done. Not only was equipment lost, but smoke had infiltrated the surrounding areas. Deep cleaning with professional equipment was necessary. When considering smoke, one must remember the toxins that can be contained within. Residue left after the disaster poses threats of its own. It is imperative to wear proper body protection equipment when handling any and all items left behind as a result of a fire. Our team at SERVPRO have the training, experience and equipment to see the restoration process completed from beginning to end. 

Property Loss in Rented Locations

11/1/2019 (Permalink)

Water covers the floor of a retail commercial store Waters covers the floor of a commercial sporting goods store

When buildings sustain damages due to poor weather, water or fire, the outcome can be stressful and expensive. A large quantity of commercial buildings are not operated by the owner of the location and are, in turn, rented to outside parties. When disaster strikes, it is imperative that the renter know who to contact. Having prior knowledge of where to locate the emergency 'shut off' valves for gas and water can be a major factor in how extensive the damages can become. Property owners are responsible giving consent for restoration to commence. No work can begin without the owner’s approval. Don't let unexpected events take you by surprise. Be prepared for any situation with having an 'Emergency Ready Plan' in place. It is an important tool for anyone who rents or owns a facility. 

SERVPRO Knows Family

9/9/2019 (Permalink)

When choosing a restoration company to come into your home, the decision comes with strings. How many outside companies will need to be involved? Will you need to do more work than needed to get the job complete? SERVPRO has the advantage of being a 'one stop shop' having access to the right personnel to complete work on any given site. Our company values the bonds it creates with local residents and businesses alike. You can find us attending local, community based events regularly as well as supporting our neighbors during trying and difficult times. We understand the value of having strong ties and support for those who need us most. It may be during your worst of times when you may need our services. With our years of experience you can find peace of mind knowing we have the people, the tools and the heart to get you back on your feet. 

From Clean to Dirty: Water Damages

9/9/2019 (Permalink)

Water is a destructive force that can present itself in a multitude of ways. Typically, there are three types of water contamination to gage sanitation levels for proper repair. Clean water is the safest type of water intrusion. These occur from relatively clean water sources such as a broken water line or an overflowing bathtub. Usually free from contaminants, this water is considered innocuous and poses little risk to your health. Gray water is considered more hazardous, but still not toxic. Dishwasher or washing machines that have malfunctioned as well as clean toilet water would be considered gray water. Exercise caution with gray water and be sure not to allow it so sit stagnant too long. The most dangerous of all three levels of water contamination is listed as black water. Stemming from sewage backups and river overflows, this water is considered highly toxic. Never attempt to clean these types of contaminates without proper gear. Major health risks are posed in these disasters. SERVPRO has the experience to help you out of the worst moments life may bring. Give us a call; we are always here to help.

Keep it local

7/16/2019 (Permalink)

There are many extenuating benefits to using locally owned and operated businesses. Our SERVPRO locations have been under one ownership for more than two decades and have the community support to thank for it. When using or shopping local vendors and services, you are using your money in the best way to give back to the local community. One study showed that for every $100 dollars spent, $68 remained within the city. By allowing us to provide our disaster relief services, you are contributing to the lives of all of our employees. We value the reputation we have earned from years of working exclusively for the hardworking members of our community. When choosing SERVPRO you are not only in the hands of skilled professionals, you are also in the hands of our community. 

Below the smoke

7/16/2019 (Permalink)

When we think of a home or business fire, we may have a huge misconception on time. Fires are extremely fast, elevating from minor to catastrophic in minutes. It is important to know the basic steps to take when you find yourself with seconds to spare. Most home and business fires originate in one of four situations, the first being cooking. Without knowing how to properly distinguish flames, they can quickly spread. The second, Heating. Improperly used heating items can cause disaster. The third cause being electrical, such as over used extension cords. Finally and the most avoidable of all fires are cigarettes and candles that are not extinguished or being monitored. The most important step to take when a fire erupts is to GET OUT! Get as far away from the flames as possible and keep low to the ground. Shut doors behind you to stop the spread of the fire. Be sure everyone is out safely and never go back inside. Fires are swift and volatile. SERVPRO has the skill and experience to get you back on your feet, faster.

Unstained Ceiling

7/16/2019 (Permalink)

One quiet culprit in your home are stains as a result of water damage. Weather it is from a broken pipe or a leaky roof, you may need professional help to repair the cause. Once the source of the leak has been fixed, you can now focus on the more cosmetic after effects of unwanted water. To remove any unsightly ceiling stains, the most basic and simple way is to do a bleach/water formulation in a spray bottle. Lightly spray the stain and let rest until dry. Repeat the process until the stain as dissolved. If the issues run deeper, you may need to strip the plaster, spray a stain killing primer and repaint. Our team at SERVPRO has the capability to fix and repair your water damage if you find it is too much to handle alone. 

Ahead of the Flame

7/16/2019 (Permalink)

Home and business fires can be a difficult and life changing event to deal with. Irreplaceable items may be lost forever within a matter of minutes. The first and most important step to avoid these situations is to prevent them from happening at all. Not all fires are foreseeable but there are a few helpful steps to take to avoid disaster. Always test your smoke detectors and have them placed in a pathway that leads to an exit. Inspect your source of heat and be sure it is up to code. Keep laundry lint traps cleared and have your ducts cleaned periodically to prevent dryer fires. Never leave a candle burning without a proper base beneath it and never leave it unattended. Maintain your cords and never over use an outlet. These simple and effective steps can help keep your family safe. 

Landscape away your water sorrows

7/16/2019 (Permalink)

With any home, landscaping can be a huge attraction or an unsightly deterrent. It affects the value of your home and should be taken into consideration when doing remodeling. If your land is susceptible to flood waters, it can cause devastating injuries to your home and land. Luckily, there are a few simple steps you can take to avoid flood waters in your yard. First and foremost, your land should never slope in the direction of your home. Leveling sloped land can decrease the risks of flooding immensely. Planting native , perennial plants helps prevent soil erosion and helps access rainwater drain more efficiently. Planting a rain garden or adding the resourcefulness of a rain barrel can also provide protection from flood waters. Not only are you protecting your home, you are giving back to the local environment and helping the ecosystem one flower at a time. Flood waters can rise quickly, and even with preparation can leave you in deep water. Don't hesitate to give us a call. We are always here to help!

When lightning strikes

7/15/2019 (Permalink)

Lightning strikes are on the rise which could mean big trouble in the future if you are not covered. Electronic devices are especially susceptible to damage during a lighting strike. A common occurrence during an aggressive strike is for the surge to enter your home through pipes or wires from nearby utility poles. It is not as powerful as a direct hit, but is more common and brings with it its own set of issues. Your home or business most vulnerable port of entry is its electrical panel. Be sure to equip your building with a ‘whole house surge protection device’. It will halt the surge in its tracks. If the surge does not stop at the electrical panel, it has the ability to travel over wire surfaces in your home causing major damages such as fires. It is important to be aware of the threat that inclement weather poses and to prepare for any situation.

Be prepared for any emergency with an ERP

7/12/2019 (Permalink)

Emergency Ready Profiles (ERP) are a helpful tool to have on hand in the event of property loss at your business. Severe weather, water damages, mold, fire and bio hazards are all a potential threat to your business. Having a plan for if and when any of these disasters arise will be a huge relief and time saver. Our marketing team has the capability of building a plan that right for your business, while taking into consideration your needs and expectations for the plan of action in the event of a disaster. Emergency situations can be chaotic, painful and expensive. Having a profile ready helps center your thoughts and assists you to take the appropriate steps to ensure your location will be prepared for what could happen in the future. 

Helpful Steps to Avoid Disaster

7/12/2019 (Permalink)

Avoiding disaster can be nearly impossible in some situations. No amount of preparation can stop the elements from inflicting devastating damages on your business. In this blog, we are going to cover a few basic steps for maintaining your space to prevent avoidable water related disasters from presenting themselves. First tip would be to ensure all exposed pipes are properly insulated before the harsh winter moths. A broken water pipe can cause massive damages. Always have an itemized list of your valuable possessions and their locations in your facility. You may want to consider keeping them elevated to reduce the risk of immediate water damages in the event of a flood. Keep your roof and gutters free of any debris at all times. A gutter conjested with leaves creates the potential of dams forming. And lastly, be sure to have your business covered with a comprehensive insurance plan. It is vital in the event of lost property. Our team is always available to help answer any questions you may have. Give us a call today.

It's a Twister!

7/12/2019 (Permalink)

Sudden and severe weather poses a risk to anyone in the immediate area. With unpredictable weather patterns, you might find yourself in immediate danger with little time to react. Having a preset plan of action could mean the difference between life and death. An uncommon but not unheard of occurrence in Wisconsin are the possibility of being caught in the path of a tornado. Discuss with your family prior and have a location in your home you can all gather in case of sudden weather. Have emergency kits with first aid items, along with non perishable food and bottled water prepared ahead of time for use on demand. A fire extinguisher is another vital item to have and can be used in multiple ways for survival. Be sure your family is trained in the basics of rendering first aid, as well as knowledge on how to properly use the fire extinguisher. It will all be vital should a tornado strike. 

How to Survive a Riptide

7/12/2019 (Permalink)

Lake Michigan is known for its strong currents and dangerous undertows

In this edition of SERVPRO Survival we are going to be hitting on the most important steps to take if ever you find yourself or a loved one in the grip of a dangerous rip tide.

What we know most commonly as a ‘riptide’ is actually a rip current (a narrow channel of water rushing outwards) which can feel as gentle as a tug at first.

The Shallows:

Exit shallow water immediately when the sensation of tugging or pulling occurs. A rip tide is more difficult to maneuver from when in deeper water.
If you are in chest deep water and still able to touch bottom, walk sideways out of the line of current and immediately make your way to shore. (Always take note of posted warnings and do not swim where it is not recommended)
Swept away:

Remain calm. Rip tides WILL NOT pull you below the surface, even if it feels that way. What the current is doing is pulling you out further, not under. You must keep a calm and clear mind to handle the situation.
Do not exhaust yourself. If you are an adequate swimmer you are in no immediate danger of drowning if you do not over exert your mind or body.
Call for help if there is anyone in the immediate area.
(DO NOT ATTEMPT any rescue efforts without the aid of a flotation device. You could be swept away as well. Immediately call for rescue services)

Swim parallel to the coast line, no matter how far you have drifted. Swimming parallel to the coast will release you from the hold of the current. Swim in the direction of the breaking waves, as this indicates where the rip tide ends.
Back Float:

Conserving energy is essential to rip tide survival. If you feel yourself losing energy, the best technique is just to flow with it. Do not panic that you are further from shore. Back float and relax until the tide has dissipated and rescue efforts can commence.
Out of its grasp:

Swim diagonally to shore once released from the current. It reduces the possibility of reentering it unintentionally.
Rest as frequently as necessary to regain and sustain energy.
There is no way to predict when certain emergency situations arise. These simple and effective tips can help better ready yourself for when tragedy strikes. Stay aware of your environment and stay safe.

Warning signs: Water damage

7/1/2019 (Permalink)

When dealing with a broken pipe or leaking water, the effects may not be immediately noticeable. Sometimes the warning signs are subtle. Always be aware of your surroundings to potentially catch the damages before they get too great. Sometimes it isn't the sight of water damage that's your first signal, its the sound. A slow dipping sound can be an indication of bigger problems ahead. The smell is another noticeable alert. If there is a musty or damp smell in the air, it could be an indication of water damage in the vicinity. The feeling of being and visible pools of water are another red flag. Never face water damages alone. SERVPRO is here day and night to answer any questions you may have!

Ashes to Ashes

6/24/2019 (Permalink)

The after effects of a home or office fire can be traumatic and lasting. Personal items and family heirlooms can be lost forever, along with the feeling of safety in your home. It is imperative to know the steps to take after the fire has been extinguished in order to prevent further problems.

Step One: Entering your home after a fire can be devastating. Be sure you have contacted Fire Department Officials to have validation the scene is safe.

Step Two: Contact your utility providers and let them know there has been a fire at your residence and to cease operations until further notice 

Step Three: Contact your Homeowners insurance to begin the process of filing your claim. The sooner the better!

Step Four: Obtain a copy of the 'Fire Report' which should be made available form the responding Fire Department.

Step Five: Document losses. Take photo evidence that can be used for your insurance claim.

Step Six: Remove all valuable items and documentation. Contact your local Police department and let them know your location will be vacant pending repairs.

Step Seven: Contact SERVPRO. We will be there from start to finish to ensure your home is handled with care and brought back to its former glory.

The Quiet After the Storm

6/17/2019 (Permalink)

Unexpected weather related events can occur at any given moment and can leave you scrambling to recover. Heavy rainfalls and aggressive winds can cause excessive damage to your home and property. Trees can be the cause to multiple issues. Top heavy or improperly pruned landscaping can turn your yard into a battle ground. From downed power lines and destroyed roofs, trees can cause thousands in damage. It is important to know the steps to follow immediately after the damage has occurred.

Step One: Photograph the aftermath. Cell phones are a very useful way to document and share proof of property damage. Your insurance company will need this to ensure you get the proper compensation.

Step Two: Notify Insurance Company. You do not want to put too much time between the storm event and contacting your insurance company. They will need the basic information on the situation and will send an adjuster to gage damages. Ultimately, they will determine the payments needed for repairs to be done

Step Three: See if you qualify for Federal Disaster Assistance. During major storm events, the federal government may make low cost loans available to those in the affected areas. 

Although storm damage can be overwhelming, these few and true steps will make the recovery after the storm easier. 

Stand By Me

2/11/2019 (Permalink)

When facing the uncertainty of disaster such as flooding or fire, it can be overwhelming to figure out where to begin. We know all too well the complications that contribute to the stressful occurrence of losing your home or valuables to unexpected events. Fortunately, your neighbors at SERVPRO are available 24 hours a day 365 days a year to help you through your worst of times. Being equipped with the tools and personal needed to complete disaster relief measures is something we pride ourselves on. SERVPRO of Lake Geneva provides the very best in restoration. A few of the items and pieces of machinery you might see on our arrival are some of the best the industry has to offer.

25 Trucks

3 Pack out Trucks

4 Dump Trucks

8 Extraction Units

450 Plus Fans

85 200 Phoenix Max Dehumidifiers

25 200 Phoenix Dehumidifiers

3 Fire Birds Temp. Heating

10 Wall injection units

8 Wood Floor Drying Units

3 180 BTU Indirect Heaters

10 Generators from 4k to 10k

With these tools at our locations we can fully equip ourselves for whatever disastrous event occurs. Never face damages alone. Give us a call day or night and we will be there to help!

A Friend in Deed

2/11/2019 (Permalink)

Giving back to the community we serve is something our family owned business holds at the highest regard. In today’s society it’s easy to become manufactured with little real people connection. Our staff at SERVPRO of Lake Geneva is not like the rest. Being family owned and operated we have gained experience in the industry for more than 30 years. We have seen the under belly of most disasters of residential or commercial damages than anyone in the state and have the skilled professionals to utilize that knowledge. We take time to get to know our community. Being involved in local events and supporting local business is very important to us and our mission as a business. We treat our entire clientele base with the same compassion and expediency we would give to our own family members. Disasters can be intimidating, we try our very best to comfort you in your times of need while being honest and direct about the steps we need to take to get you back on your feet. Your needs will always be heard and your questions will always be answered. From the time we receive you initial phone call to the time we complete the restoration of your home or business you will never feel alone. Give us a call day or  night, we are happy to help!

From our home to yours

2/8/2019 (Permalink)

Choosing a restoration company to come into your home can be a difficult decision to make.  You may not be familiarized with what work needs to be completed and how much man power it will require to complete. SERVPRO of Lake Geneva gives you peace of mind by finishing any project we are assigned from beginning to end. Rather than having to hire multiple companies to repair multiple types of damages, we do the work for you. Having more than 30 years of experience we are one of the most highly respected and sought after companies for restoration, a reputation we hold dear to us. With a full staff of over 30 employees, we are able to be on call and ready to assist our customer base any time of day or night on any day of the year. Disasters can come in many forms. From fire, water, mold and trauma we have the capabilities you help in every scenario. With top of the line equipment and a crew of highly trained individuals which have been meticulously selected through a vigorous application process, we only offer the very best in commercial and residential repair. Our staff will explain which steps we are taking to assess the damages and what is needed for repairs. You will never feel left out of the construction process, as we keep in constant contact for any questions you may have. When disaster strikes, you can count on us to be there for you.

Stay Prepped

2/6/2019 (Permalink)

Water damage can arrive in many different shapes and many different ways. From a slow drip to a burst pipe, water is a destructible force to be reckoned with. Though some situations may be unavoidable, such as a swell in a nearby river, there are certain measures you can take to help prevent home flooding. Preventative measures truly are worth the effort.

  • What lies above: Inspection of your roof and shingles is essential because of its constant exposure to harsh elements. Keeping your roof well maintained is an important step in water damage prevention
  • Gut it out: Good drainage in your gutters is one of the major steps you can take to avoid a water leak issue.
  • Air tight: Caulking and sealing your windows is a great way to prevent unwanted water exposure.
  • Pump up the jam: Testing your sump pump is vital in preparation of water damage avoidance.
  • You OK in there? : Your plumbing and pipes within your home or business can be a major factor in water loss causes. Be sure to check on your pipes periodically to avoid any disasters.

Preparing your home in the event of a water loss situation can help you save money and time in the long run. Follow these tips to keep your head above water! 

I Saw the Signs: 4 Signs of Water Damage

2/5/2019 (Permalink)

When unwanted water seeps into places it doesn’t belong, it brings numerous issues along that can make matters worse. Water damage can become more serious as the problem goes undetected or unaddressed. Not only does water damage spread, it also becomes significantly at risk of mold formation in a short amount of time. Unfortunately, water damage isn’t always apparent. Our skilled technicians at SERVPRO of Lake Geneva are equipped with infrared sensors which can detect temperature changes within the walls. But what are the signs to notice before you give us a ring? Here are 4 signs of impending water damage.

Do you hear what I hear? : Most of us are familiar with the sounds our homes make. From the rushing water of the plumbing systems, to creaking floorboards in the hallways, they become less alarming as time goes by. What you need to pay attention to are the different or unfamiliar sounds your home may be making. From a slow drip to flowing water, be aware of the sounds around you, they may indicate a larger problem.

What stinks? : When moisture comes in contact in dark places, a distinct scent of mildew is sure to follow. Trust your nose and follow it to the source. Early detection may help you prevent a huge mold infestation on top of the water damages.

From a puddle to a pool: Have you noticed unexplainable pools of water? Any puddles that keep reappearing after you’ve cleaned them? Chances are you are facing a leak somewhere in the area.

Cold Abode: Moisture and water tend to zap a home of heat, as it draws it in to evaporate. If your home is difficult to heat or your walls are cold to the touch, it may be an indication of moisture within.

When water damage presents itself unexpectedly, give us a call day or night and we will be there to make things right!

Water, Water All Around: Winter Flood Awareness

2/1/2019 (Permalink)

Wisconsin has become a notorious swinging pendulum of back and forth weather patterns. From mild weeks spanning December, to biting cold and heavy snow fall in January, it’s hard to predict what could be headed our way. Naturally in the winter, flooding would be the last concern on our list of worries. But surprisingly, flooding can happen at any time of year, particularly in the cold months. There are numerous reasons as to why an area can flood during winter. Broken water pipes are a known culprit in the freezing temperatures. Sudden snow thaws can lead to a rapid amount of excess of bodies of water looking for a location to settle. Because the ground might still be in a frozen state, the water cannot be absorbed and will run off until it finds a stream or lake that can withhold its mass. When this happens, flooding is almost always a side effect. There are a few steps that can be taken to be better prepared for these types of storm disasters.

Insure yourself: Look into purchasing a flood insurance policy if you do not already have one in place.

Know it all: Get familiarized with what your insurance covers and what it does not

A Simple Plan: Always have a flood plan prepared which should include evacuation routes. Have important documents stored in a safe, waterproof location.

Picture This: Take photos of your possessions. It will be very useful for insurance claims should disaster strike.

Freeze Fire in Its Tracks: Fire Prevention During Winter

1/29/2019 (Permalink)

There’s nothing like staying warm through a bitter cold evening in Wisconsin. The whipping wind is notorious for its ability to steal your breath away in a matter of moments. Heat is essential and our only defense during the coldest months of the year. December, January and February bring the harshest wrath. As we are in the grips of a record cold forecast ahead of us, listed below are preventative measures and tips to keep in mind to prevent your home from going up in smoke.

Side effects of heating sources: Carbon Monoxide is a silent and invisible threat to every member of your home. It is an odorless and colorless gas that is commonly omitted from cooking equipment and heating appliances. Be sure to have proper ventilation and to have your equipment up to date to prevent the possibility of exposure to the poison. Having a CO reader in your home is an essential tool as well, as it detects the threat immediately.

Mood lighting: Candles are a common threat statistically in the winter months. Never leave a candle lit for more than 4 hours at a time. Supervision of any lit candle is advised at all times.

It’s electric: Electrical units are a leading cause of home fires in the United States. Lighting equipment, washer/dryer fans and space heaters are typically the culprit in these incidents. Following instructions and turning units off when unused is a preventative measure to take to avoid disaster. Never use any heating source unsupervised.

To avoid disaster this winter use these helpful tips to remain safe and cozy during the cold dark days.

Batten down the hatches: Blizzard prevention

1/29/2019 (Permalink)

Winter weather in Wisconsin is undeniably unpredictable and can potentially be deadly. With temperatures that can range anywhere across the scale, from mild and cool to subzero and catastrophic it is essential to know how to prepare for an incoming blizzard and or freezing temperatures. Listed below are steps to take in order to prevent disaster when the bitter cold is on its way.

Stock up shamelessly: When time is on your side and the winter storm has not yet hit, take that trip to the local store and stock up on the vitals. Non-perishable foods, batteries, flash lights, canned heat source, pet food and supplies, candles and medicine that you may need. Having salt to assist in ice on walkways is also a benefit. Emergency foods are a must. A few examples of survival foods:

  • Crackers
  • Granola Bars
  • Canned fruit and veggies, tuna, soup
  • Applesauce
  • Boxed or canned juices
  • Cereal
  • Dry Milk

Roger that: Charge cellphones and spare charging units. It is also recommended you physically write down an emergency contact list in the unfortunate situation your phone may lose power. Family members, your power company and any other emergency numbers should be included on this list.

Lock it down: Storm proofing your home is another step to take when an impending storm is headed your way. Apply weather stripping to doors and windows. Covering your windows with plastic sheeting helps keep the cold at bay as well. Keep all unnecessary rooms closed off to help isolate the heat in rooms that are used. Stay indoors and restrict travel for emergency situations only.

These simple preventative measures can help you remain prepared and safe during the bitter cold months. Stay cozy out there Wisconsin!

Grease Lightning: Fires in the kitchen

1/11/2019 (Permalink)

The kitchen is the heart of the home. It is a universal meeting point to converse while rummaging for a snack and is an essential part of any household. So it should be no wonder to know that nearly 41 percent of fires originate in the kitchen area. Multiple factors can play into the dangers of in home fires, many of which we overlook. We will be going through a list of steps to take when confronted with a grease fire and how to practice the proper techniques to either get the fire under control, or remove yourself to seek help.

Once a fire ignites:

  • The most immediate approach you can take is to smother the flames with a cooking lid or cookie sheet. Leave on flame until it has been extinguished and the surface has cooled.
  • Immediately turn off the heat source
  • Baking Soda or Salt are the only two kitchen ingredients to be used when putting out a grease fire. Never use flour or any other substance to extinguish flames as they can make the fire worse.
  • If all else has failed and the fire is still manageable, use a fire extinguisher to control situation.

NEVER USE WATER TO PUT OUT GREASE FIRE FLAMES. Do not attempt to move burning items outside.

If all else fails:

  • If you cannot get the flames smothered it is imperative to immediately vacate the home and seek help. Kitchen fires can spread very quickly leaving you vulnerable and reduces your points of exit.
  • Close all doors behind you as you leave as it can help contain the spread of the flames.
  • Call 911 immediately from a safe distance.
  • Never under any circumstances reenter your home while fire is in progress.
  • Always have a current evacuation plan composed for your family to know which route is best to safely leave in the case of an emergency.

Home fire loss makes for a long process of recovery as well as the possibility of losing precious items that cannot be replaced. These simple steps and help you prevent disaster from striking and keep your family safe.

It's Elemental

1/7/2019 (Permalink)

Mother Nature is a force no one can reckon with. The elements are an unpredictable enemy that anyone who owns property needs to take into constant consideration. With little or no warning, a natural disaster can wipe your business off the map within the blink of an eye. It is vital to be prepared for what could potentially be in store in your future and the damage control you can have prepared for these very situations. Listed below are a few examples of how you can defend your assets against the unforeseen elements.

Risk Assessment:  Where you are located can dictate your plan of action. If you are living in an area prone to flooding or located where tornadoes are common it might seem obvious in what coverage you require. A risk assessment is an important tool as it can identify the lesser probable causes of loss. Just because some events are less likely to occur than others, does not prevent the possibility of them happening. The best offense is a great defense. So be prepared.

Business Interruption Insurance: When you lose your ability to earn income do to damaged property your business interruption insurance will cover most of your loss. Some scenarios are straightforward as in water damage due to a burst pipe or structural damage caused by a fire. Natural disasters are not as specific. Secondary issues such as closed roads due to down trees can cause a loss of income and a basic interruption plan will not cover these situations. It is very important to look into supporting insurance that can be added on to cover such events.

FEMA Funding: Flooding is one of the most common side effects of natural disasters. While rain might be covered by your Business Owner's Policy, once it settles in any location it is no longer considered rain and is now defined as flood water. Flood water can only be insured by The Federal Flood Insurance Program which is administered by FEMA. 

Consider all options: When insuring your commercial building it should be of highest priority to be sure all options have been considered. Be completely aware of the threat that the elements pose and the steps you can have in place to insure your property should disaster strike.

Warming up a cold space

11/29/2018 (Permalink)

Commercial buildings typically lack a certain ‘cozy’ feeling and the winter months truly showcase how dull the environment can become. Drafty windows, harsh lighting and cold floors can add to the discomfort of spacious building interiors. Luckily, there are simple and inexpensive ways to battle the cold, and warm up your environment.

Lighting: Bright, overhead lighting can be zapping your office of precious needed color and subtle warmth. Try using softer lighting options that lessen the strain on your eyes. Small table lamps and accent lighting are great options to utilize.

Carpeting/Rugs: Cement or hard flooring is not optimal to retain heat. Adding throw rugs and sections of carpeting can add texture and help soften the cold coming from below. They also add an aesthetic appeal against any hard surface.

Plants: Having live plants present in any indoor space during winter months is known for its health benefits.  Not only do they help purify toxins in your home you may be unaware of they also add a pleasant contrast to the colorless landscape outdoors.

Caulking drafty windows: Do a walk about to all windows that are a barrier to the elements. If you can feel a difference in temperature or pressure a great way to shore up the exposed areas is with caulking. Meant to fill in the cracks and weak areas of seal, they help better insulate your space.

Winter in Wisconsin can arrive early and exit late. With these simple tips your commercial space will become a small escape from the outside world. As always, SERVPRO of Lake Geneva is here to help!

Consider This

11/13/2018 (Permalink)

Selecting flooring for your commercial space can be more multi-faceted than you might first expect. There are many contributing factors to consider when making the final decision. Do you require a smooth surface for machinery to easily glide across? Will you or your work staff be on their feet for long hours? These are major questions you should be asking yourself to determine which flooring would work best. Typically, there are three different types of surfaces most commonly used in commercialized space.

  • Concrete Etching: This option can leave your floor with warmth and rich earthy tones. As cement has a tendency of not retaining or being able to hold paint or stain, etching is done to create pores in the surface, allowing stain to hold.
  • Epoxy Coating: Most commonly used in commercial settings, Epoxy coatings cover wide surface areas of hard material such as concrete or steal. It creates a barrier over the surface which seals and aids water resistance. It consists of an epoxy resin that is crossed with a co reactant or hardener.
  • Vinyl Planking: Luxury planking has become a hot topic of debate in recent years for its upswings and draw backs. Visually, vinyl planking is unmatched. The variety of textures and options are forever changing and updating. Structurally though, it is not nearly as strong as its competition. It also is not as environmentally friendly as the access pieces that remain unused after installation typically ends up in the trash. Harsh cleaning chemicals are also known to warp vinyl after prolonged exposure.

As with any project, there are many options to weigh and decisions to make to prevent any unexpected issues present themselves. As always, SERVPRO of Lake Geneva is here to help you with any questions or assistance you may need! Give us a call today!

A time to be prepared

11/8/2018 (Permalink)

Water damage restoration at a local business caused by a leaking air conditioner

Commercial losses on a large scale can come quickly and carry a heavy price tag. Something as simple as a leaky roof or a drippy pipe can cause thousands in reconstructive damages and repairs. As some disasters are natural there is little that can be done to prevent injury to your building or to have an exact plan in place for preventative measures. On the other hand, there are many steps that can be implemented ahead of time that can greatly reduce the amount of time needed to recover.

  • Most importantly is to have an emergency plan on hand and constructed ahead of time to refer to in case disaster strikes. This should include the contact information for your nearest SERVPRO facility, as we can help assess and repair commercial damages on large and small scales on any type of disaster you may be facing.
  • Know where all vital power sources and water sources are located in your facility. This includes your main water shut off valve and circuit breakers as cutting these off can be major contributors to salvaging your property.
  • Have all vital insurance and business information prepared in an emergency folder for easy and swift access to prevent the delay of repairs and to expedite the time it takes to start the repairs.

These are just a few steps that can be taken to lessen the difficulties you may experience after Commercial building loss. SERVPRO of Lake Geneva is just a call away and are here for you should you need us.

Secondary disaster: Salvaging documentation after loss

11/8/2018 (Permalink)

When we are in the face of disaster clean up, it’s easy to become focused on the major issues at hand. Instigating problems need immediate attention such as the pipe that burst and flooded your basement, or a fire that ravaged your facility and triggered the sprinklers to soak your electronics. Dealing with the source is of utmost urgency. What we don’t always take into consideration are the possessions that sustain damage with those disasters. Photographs, prized family possessions, important documents and digital items can all become exposed and become destroyed in a short frame of time. That’s where SERVPRO of Lake Geneva comes in to play.

SERVPRO uses state of the art equipment and implements the same freeze drying system as The Library of Congress. Our technology and techniques remain the only methods approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA). With water damage runs the risk of contamination and exposure to bacteria and viruses, making your items potentially dangerous. Fortunately, our team uses gamma irradiation to safely sterilize your property.

With these amazing pieces of technology we are able to preserve your most precious items and give you the safety of being able to keep them in your home or in storage. SERVPRO of Lake Geneva is always here to help and would love to answer any further questions you may have. Give us a call today!

Winter is Coming

9/20/2018 (Permalink)

You read that right. Fall is tip toeing her way in as Summer is packing her bags and finding her way out. Apple orchards are prepping for their upcoming season and the crisp scent of burning leaves will soon be tickling our noses. What better time to prep your home for the upcoming bitter cold that will make her arrival in the not so distant future? Listed below are extremely helpful tools and practices to keep the warm in and the cold out. They may just help you save some valuable loot in your pocket as well.

  • Simmer Down: Lower the temperature in your water heater. This one simple adjustment can save you upwards of 10% off of your water heating costs. Typically water heaters are set at a scalding 140 degrees, bringing it down to 120 degrees will save you bookoo $$$.
  • Backdraft: Drafty windows and doors have the potential of wasting up to 30% of your energy use. They also can trick your thermostat into false readings. Fortunately, a simple solution such as a rolled towel at the base of the door (or create a draft snake, if you’re feeling crafty) will lock out that unwanted cold.
  • Be Kind, Rewind: Turning the direction of your fan blades from counterclockwise to clockwise will actually create a warmer room. Hot air rises, the fan blades help force the warmth back into the lower part of your room.
  • Out With The Old: Change your furnace filter! A commonly overlooked step in energy savings. Not only does a dirty filter restrict air flow, it also has the potential of harboring dangerous materials, such as mold, bacteria and pollen. It is best to change monthly during the winter months.
  • Leaving The Abode: Lower the thermostat every time you leave your home. Each degree you lower your homes temperature can save you between 1% and 3% on your heating bill. Programmable thermostats are available that will keep on top of lowering and raising the temperature in sync with your schedule.

Being able to stay ahead of the impending cold will save you money and stress. Follow these simple steps and stay warm! As always, SERVPRO of Lake Geneva is here to help in any way we can!

Shut the Door!

9/20/2018 (Permalink)

A recent study has discovered that a closed door can save your life. In the unfortunate occurrence of a home fire, it has now been proven that, other than fire alarms, a closed door is essential. Within minutes of a fire located on a lower level, toxic fumes and suffocating smoke will have already made their way to the upper most rooms, stealing precious lifesaving minutes. A closed door acts as a shield between you and the damage raging outside. It also allows you time to formulate an escape plan, or if trapped, for rescue efforts to reach your location. A basic house fire can reach upwards of 1,100 degrees but by having your door remain closed prevents the atmospheric temperate of rising above 110 degrees. Hot, but survivable. By choosing this one simple step for your daily routine could be a lifesaving method that’s as simple as shutting the door.

As always, SERVPRO of Lake Geneva is here to give you tips to keep safe and will always be there when things go wrong.

Fall into a cleaner home: tips for every room

9/18/2018 (Permalink)

If you’re anything like me, deep cleaning comes twice a year. Spring cleaning is most commonly discussed as we collectively look ahead to open windows and a light breeze sweeping through a crisp clean home, but fall cleaning is also very pertinent. It ushers in the era of being secluded inside away from the cold, so let’s be sure your space is ready. Included below are easily overlooked practices that will up your cleaning game.

Bedroom:

  • Launder the sheets. That means all of them. From the bed skirt to the pillow cases, leave no sheet unwashed. Use a tennis ball in the dryer along with down filled materials to prevent clumping. For heavier materials allow running an extra lap on the spin cycle before transferring to dryer, it speeds up the drying process. To prevent damage or over loading, take the bigger items to the launder mat and use an extra-large front loading washer. It’s worth the effort.
  • Don’t forget the mattress! A sprinkle of baking soda and a quick hour to allow to be sit on the material is an effective way to get those hard to wash materials sanitized.

Kitchen:

  • Cabinets first. Wipe all exposed cabinet surfaces top to bottom, along with hardware. If cabinet tops are exposed, wiped down thoroughly and line top with newspaper. The paper will collect dust and added grim, allowing cleaning to be easier when it’s time to replace.
  • Empty out the refrigerator. It’s surprising to see how much damage is done when the space is cleared. Wipe down all surfaces and fully cleanse before re adding items. Do the same for the dishwasher and microwave. If possible, pull appliances from wall to clean behind and below. You will be amazed as to what has fallen between the cracks.
  • Organize and sanitize countertops. Removing unnecessary clutter presents a more coherent and pleasant environment.

Bathroom:

  • Wash your shower curtain. Most can be tossed in the washer on a cold, low cycle but be sure to check the tag. It is an overlooked tip that greatly impacts the sanitation of your wash room.
  • Use warmed distilled vinegar water to soak the soap scum and water spots from your door
  • Pull all items from below your cabinet, organize and sanitize.

Family room:

  • Vacuum every piece of furniture by removing the cushions and removing debris from between lining, also use attachment to reach the back of the surfaces as well.
  • Remove all artwork and framed items. Dust using a warm microfiber rag. Do not use any kind of spray, as it can damage the photo or artwork underneath.
  • Dust the electronics. Save yourself some time and invest in a skinny dusting wand that can maneuver between cords and under consoles.

It is a self-satisfying accomplishment when all is done and you can kick your feet up and relax in a completely safe and cleansed environment. As always, SERVPRO of Lake Geneva is here to help you when disaster strikes and to provide tips before it does.

Preemptive Measures: Unique Ways to Avoid Flooding On Your Property

9/18/2018 (Permalink)

It’s no secret that the damages of a flood affecting your home are devastating. The cleanup after such an event is almost worse than the flood itself. You are left with the remnants of beloved items. You are uprooted from your daily life and experience higher levels of stress than acceptable. Being able to avoid the catastrophic effects of flooding can restore your peace of mind, and also benefits the environment, if done correctly. Listed below are helpful tools to be used in order to prep your property for incoming water.

Plant a Rain Garden: A growing trend among homeowners is the design and installation of rain gardens. Using native plants with high water tolerance is key. They require almost no upkeep or watering between rainfalls and are helpful to our natural environment. Directing water from known flooding areas of your property, or planting directly on the location, these gardens retain and absorb excess water. Even a small addition of a rain garden has a huge impact on the water level on your property after a flood.

Heavier Mulch Will Help You Out: When mulching with lightweight materials, the odds of a misplaced mulch mess being handed to you is significantly high. Light materials are known to scatter in flooded conditions and to clog drainage ways. Hardwood mulch is heavier, making it more difficult to spread and is known for their low maintenance appeal.

Install a Green Roof: Now hear us out. It may seem excessive, or out of your budgets capabilities even, but you may be pleasantly surprised. The cost and labor needed to install these futuristic roof covers has been significantly reduced over the most recent years. As long as you have a flat or gently sloping roof you are in the clear. Not only do green roofs elongate the life of your roof, studies show it also increases insulation and reduces energy costs.

A Driveway That Drains: Second only to roofs, driveways are the biggest contributor to storm water run-off. Most commonly, swayes with drainage ports are installed on each side of your driveway, although it is not the most effective. Using spaced gravel or even grass greatly reduces the effects of flood water run-off. They are not only visually pleasing but a benefit to the environment.

Flooding can happen suddenly and with little warning. These simple and effective actions could save you a disaster on your hands. As always, SERVPRO of Lake Geneva is here to help you, when all else has gone wrong.

History beneath our feet: Saving hardwood from unexpected water

9/11/2018 (Permalink)

Hardwood floors are a classic signature to any home, bringing a warmth and delicate age to any environment they bestow. From old country farm homes, to sprawling warehouses hardwood flooring adds finesse. But with the sweets comes the sours. When water damage occurs, time is of the absolute essence. Warping and disfigurement from water can leave lasting and detrimental effects within an incredibly short amount of time. Some of which cannot be repaired to its original glory. That’s why one of the most useful methods of recovery from damaging water to natural hardwood floors is our highly effective Drying Mat System. Our mats have mastered the art of removing water vapor that has been deeply absorbed by wooden planks. Our system has saved countless dollars and spared even more headaches for our customer base. Our drying mats are surprisingly simple in design visually (a basic floor mat with a hose attached) but incredibly powerful. When a hometown customer of ours had a pinched line in their ice maker, it caused an incredible amount of access water which flooded her kitchen. Our team of meticulously trained experts at SERVPRO of Lake Geneva was able to immediately address the situation and have the damage under control with the use of our Drying Mat System. Hardwood floors retain a time in history, some being centuries old. Being able to preserve what we can and restoring what we must is what makes what we do so worth it.

When the Wind Blows: Tornado Survival

9/10/2018 (Permalink)

The most unpredictable aspect of life as a Wisconsinite has to be the fickle weather she brings along with her every season. With the ability to produce the wrath of any and every element imaginable, being prepared for pending disaster is essential for anyone making Wisconsin their home. In this edition of SERVPRO Survival we will be reviewing the basic steps to take when you find yourself in the line of disaster. In light of a recent study that has dug into our past and discovered that a tornado has occurred IN EVERY MONTH of the year (except February) we have compiled an easy to follow, comprehensive list of what to do and where to go if you find yourself in the path of an incoming twister.                                                                               

   Scenario 1:   At Home

  1. Seek shelter in the lowest, most interior room available. AVOID ALL WINDOWS.
  2. The center of the room has been proven to be the safest location.
  3. Find fixed/secured furniture such as a work bench or heavy desk and anchor yourself.
  4. Always keep head and neck protected from injury. Athletic helmets have been used and have saved lives in extreme weather conditions, as it provides and extra amount of security to your head. So use one if available. Keep very small children strapped into car seat if available. (Do not go to car to retrieve)
  5. Vehicles and Mobile homes provide little no protection to extreme elements. If possible, seek shelter in a more secure area such as basement or inner area of nearby building.

Scenario 2: At Work or School (Shopping Center)

  1. Seek immediate shelter in a secure inside hallway/ AVOID ALL WINDOWS
  2. Avoid all areas with a wide-spanned roof, such as large hallways, open gymnasiums and cafeterias. They sustain the most wind damage and leave you vulnerable when roof is dismantled.
  3. Sturdy furniture or secured items such as heavy desks or work benches provide added protection.
  4. Always protect your head and neck with hands and arms, or articles of clothing available for added protection.

 Scenario 3: In Your Car

  1. If you are caught by strong winds, immediately park your car safely out of the line of traffic. Remain in your vehicle with your seatbelt attached. Cover your head and protect your neck, keep head lower than line of window.
  2. Use a blanket, cushion or anything available to cover yourself from flying debris.
  3. If time is on your side and the twister is visible but in the distance, you need to act quickly. Seek immediate shelter in nearest building available, your car is unsafe shelter.
  4. NEVER SEEK SHELTER UNDER A BYPASS OR BRIDGE. They create hazardous driving situations and provide no shelter from what the wind is blowing. 

Scenario 4: Outdoors

  • DO NOT PANIC (but why are you outside? How did this happen?!)
  • Seek shelter indoors IMMEDIATELY, if no building is available lay in the lowest area possible, such as a ditch.
  • Stay as far away as possible from trees and vehicles as they are easily uplifted and can blow right into you.   

In all situations, the most important tool for survival is to remain calm and remember the tips provided to keep yourself and your family safe from harm. SERVPRO of Lake Geneva and its dedicated team of professionals are here to help you get back on your feet after disaster strikes and to provide you superior care in the worst of times.

Lake Geneva Smoke and Soot Cleanup

5/30/2018 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Lake Geneva Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lake Geneva will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (262) 248-7588

When Storms or Floods hit Lake Geneva is ready!

5/30/2018 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage Lake Geneva

SERVPRO ofLake Geneva specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lake Geneva we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 

(262) 248-7588

Does Your Lake Geneva Home Have A Mold Problem?

5/30/2018 (Permalink)

In Lake Geneva, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today –

 (262) 248-7588

Lake Geneva 24 Hour Emergency Water Damage Service

5/30/2018 (Permalink)

SERVPRO of Lake Geneva provides 24 hour fire and water damage restoration service in Lake Geneva

:SERVPRO of Lake Geneva is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (262) 248-7588

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lake Geneva has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Lake Geneva

SERVPRO of Lake Geneva specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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