Why SERVPRO?

2/1/2022 (Permalink)

If you’re in need of disaster repair SERVPRO of Lake Geneva’s team is here to help. Each and every one of our professionals are highly trained in property restoration to better serve our community. From initial and ongoing corporate training to regular e-training and continuing education classes, you can trust that your SERVPRO Professionals have the knowledge and experience to handle your disaster, no matter the size.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the governing body that sets the standards for the cleaning and restoration industries. All members of the SERVPRO team study IICRC standards and best practices to know how to restore damaged properties correctly. The certifications include:

Applied Microbial Remediation Technician (AMRT):This course covers mold and sewage remediation techniques and how to perform the proper procedures in the field to keep all workers and occupants safe.

Applied Structural Drying Technician (ASD):Through this training, technicians learn how to dry water-damaged structures safely and efficiently.

Carpet Cleaning Technician (CCT):This course covers pre-inspection, fabric identification, cleaning chemicals and equipment, and proper cleaning techniques.

Fire and Smoke Restoration Technician (FSRT):Through this training, technicians learn about smoke and fire damage, job planning, equipment, odor concepts, and practical cleaning procedures in fire and smoke settings.

Odor Control Technician (OCT):This course covers odor control, odor causes, and deodorization techniques.

Upholstery and Fabric Cleaning Technician (UFT):Throughout this training, technicians go over fiber identifications and upholstery cleaning methods.

Water Damage Restoration Technician (WRT):During this course, trainees learn about the concepts of water damage, its effects in different settings, and procedures to deal with water losses, sewer backflows, and contamination.

At SERVPRO, we understand that having the knowledge and training to handle an array of damages and disasters is crucial to meeting and exceeding the needs of our customers when the restoration is required. Our extensive SERVPRO training program includes the following:

• IICRC Training
• Employee Certification Training:This voluntary, self-paced program allows our professionals to learn more about crew training, fire restoration, carpet and upholstery cleaning, and mold mitigation.
• Initial Franchise Training:This 15-day hands-on course at our training facility allows new franchise owners to master topics such as fire restoration and mold mitigation.
• e-Learnings:Through this web-based training, team members can stay up-to-date on industry standards and professional quality.
• Continuing Education Classes:These programs are designed for insurance agents, adjusters, real estate professionals, and franchise staff to learn more about emergency mitigation.